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Risk Analyst
Skimmer
Original Job Summary
About Skimmer
Skimmer is on a mission to modernize the pool and spa service and repair industry. As a private equity-backed company serving 7000+ customers and targeting over 70,000 pool service companies, we redefine how businesses operate in a niche market. Recognized on the Inc. 5000 list, Deloitte Fast 500, Built In Austin's Best Startups, and Austin's Best Places for Working Parents, we value customer success, humble and diverse teams, urgent results, and transparent communication.
Role Overview: Risk Analyst
This role supports the integrity and reliability of Skimmer’s Payments function by managing disputes, reviewing transactions for fraud and credit risk, and ensuring compliant customer onboarding through KYC/KYB processes.
What You Will Do
- Manage payment disputes, chargebacks, and fraud related issues.
- Serve as key contact for complex payments and risk cases.
- Develop expertise in invoicing systems, especially with Stripe Connect integrations.
- Create and update documentation and training materials in Notion.
- Collaborate with cross-functional teams for process improvement.
Tools and Technologies
Utilize platforms like Stripe, LexisNexis, Emailage, HubSpot, Slack, Notion, Google Workspace, SQL, and internal reporting tools to monitor and enhance payment operations.
Key Skills/Competency
- Risk Management
- Fraud Prevention
- KYC/KYB
- Stripe Connect
- Digital Payments
- Chargebacks
- Data Analysis
- Documentation
- Compliance
- Collaboration
How to Get Hired at Skimmer
🎯 Tips for Getting Hired
- Customize Resume: Tailor experiences to digital payments and risk management.
- Highlight Skills: Emphasize Stripe Connect and fraud prevention expertise.
- Research Skimmer: Understand their mission, culture, and technology usage.
- Prepare Documentation: Bring examples of process improvements and compliance work.