Product Manager (m/f/d) – Customer App Team
SIXT · Munich, Bavaria, Germany
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- On site
- Full-time
- €80,000 / year
- Munich, Bavaria, Germany
Job highlights
- Manage customer app onboarding and loyalty enrollment.
- Enhance identity verification and fraud prevention.
- Integrate new app platform technologies.
- Collaborate with backend teams on APIs.
- Define and track key performance indicators.
About the role
Product Manager Customer App
At SIXT, you will be the Product Manager for the frontend Customer App team, operating across the core domains of the customer area - including Registration, Authentication, Loyalty Enrollment, and Identity Verification & Management. You will work closely with two web Customer teams jointly driving discovery and concept definition across these domains - ensuring that features are well-integrated into the app experience and consistently delivered across all customer touchpoints. Sounds exciting? Then apply now and become part of Team Orange in our headquarters in Pullach close to Munich!
Your Role at SIXT
- You drive the frontend Customer App onboarding experience from registration to loyalty enrollment ensuring a fast and frictionless setup reflecting SIXT's premium brand.
- You maintain and enhance the identity verification and enrichment funnel with third-party SDK updates and fraud prevention frameworks.
- You stay updated on app platform capabilities and integrate new technologies like biometric authentication and digital driver's licenses.
- You collaborate closely with backend teams to align on APIs, data contracts and ensure end-to-end consistency across features.
- You define and track key KPIs such as app engagement, onboarding conversion and enrollment rates to prioritize and report progress.
- You work cross-functionally to coordinate discovery, concept definition and delivery in a shared team environment.
Your Skills Matter
- Experience: You have initial experience in product management, preferably with consumer-facing mobile apps.
- Know-how: You are familiar with authentication flows, identity verification or KYC processes and vendor ecosystems.
- Skills: You have a keen eye for UX and can provide structured feedback translating requirements into smooth user flows.
- Soft Skills: You navigate complex cross-team collaboration with clarity and alignment focus.
- Motivation: You manage data privacy and compliance pragmatically without compromising customer experience.
- Background: You are data-driven, AI-savvy and comfortable using AI tools to validate and iterate concepts.
What We Offer
- Extra benefits: Enjoy discounts on SIXT rent, share, ride and SIXT+, attractive vehicle leasing offers, and exclusive deals with partners for travel, tech, fashion and more.
- Mobility Boost: You will receive a monthly allowance from us as a contribution to your individual mobility.
- Future security: We contribute to your retirement plan and support you with capital-forming benefits to ensure you are well covered.
- Feel-good atmosphere: Stay active with our modern SIXT gym, various leisure activities like the gaming area or the SIXT choir, and enjoy our high-quality employee restaurant.
- Flexibility: Enjoy 30 days of vacation and a hybrid working model with flexible hours.
- Giving back: Take one day each year to volunteer at a charitable organization dedicated to supporting children.
About Us
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
Key skills/competency
- Product Management
- Customer App
- Frontend Development
- Onboarding Experience
- Identity Verification
- Authentication Flows
- Mobile Apps
- UX/UI
- KPI Tracking
- Cross-functional Collaboration
Skills & topics
- Product Manager
- Customer App
- Mobile App
- Onboarding
- Authentication
- Identity Verification
- KYC
- UX
- Frontend
- Product Management
How to get hired
- Tailor your resume: Highlight your experience with consumer-facing mobile apps, authentication flows, and identity verification processes.
- Showcase UX skills: Emphasize your ability to translate requirements into smooth user flows and provide structured feedback.
- Demonstrate collaboration: Provide examples of successful cross-team collaboration and alignment focus in previous roles.
- Highlight AI-savviness: Mention your experience using AI tools for concept validation and iteration.
- Prepare for interviews: Be ready to discuss how you manage data privacy and compliance pragmatically.
Technical preparation
Familiarize with authentication and KYC flows.,Study mobile app platform capabilities.,Understand SDK integration and fraud prevention.,Practice API collaboration documentation.
Behavioral questions
Describe cross-team collaboration challenges.,How do you balance privacy and experience?,How do you prioritize product features?,Give an example of using data for decisions.
Frequently asked questions
- What is the primary focus of the Product Manager role at SIXT?
- The Product Manager for the Customer App team at SIXT will focus on the frontend customer experience, specifically in areas like Registration, Authentication, Loyalty Enrollment, and Identity Verification & Management.
- What kind of experience is SIXT looking for in a Product Manager for the Customer App team?
- SIXT is looking for individuals with initial product management experience, preferably with consumer-facing mobile apps. Familiarity with authentication flows, identity verification, or KYC processes is also important.
- What are the key responsibilities of this Product Manager role?
- Key responsibilities include driving the onboarding experience from registration to loyalty enrollment, maintaining identity verification funnels, integrating new app technologies, collaborating with backend teams, and defining/tracking KPIs.
- Does SIXT offer a hybrid or remote work option for this Product Manager position?
- The job description mentions a hybrid working model with flexible hours, indicating that this role is not fully remote but offers flexibility.
- What are some of the benefits offered to employees at SIXT?
- SIXT offers benefits such as discounts on SIXT services, vehicle leasing offers, partner deals, a monthly mobility allowance, retirement plan contributions, gym access, leisure activities, and 30 days of vacation.
- What is the company culture like at SIXT for a Product Manager?
- SIXT emphasizes a 'Team Orange' culture, with a focus on customer experience, entrepreneurship, long-term stability, and providing a positive work environment with various employee benefits and activities.
- What technical skills are beneficial for the Product Manager role at SIXT?
- Beneficial technical skills include familiarity with authentication flows, identity verification/KYC processes, SDK updates, fraud prevention frameworks, and an understanding of app platform capabilities and new technologies like biometric authentication.
- How does SIXT approach innovation and new technologies in product development?
- SIXT encourages staying updated on app platform capabilities and integrating new technologies. The role involves exploring and integrating features like biometric authentication and digital driver's licenses, and candidates are expected to be AI-savvy.