Manager SMS Procurement
Sinch
Job Overview
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Job Description
About Sinch
Sinch is pioneering the way the world communicates. More than 150,000 businesses, including Google, Uber, PayPal, Visa, Tinder, and many others, rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure reliable and secure customer communication at every step of the journey.At Sinch, we Dream Big, Win Together, Keep it Simple, and Make it Happen. These values are our foundation.
Essence of the Role
As a Manager SMS Procurement, you will play a crucial role in managing supplier relationships, negotiating contracts, and ensuring procurement processes align with strategic objectives. Your expertise will help drive cost efficiencies and enhance procurement capabilities across the organization.
Key Responsibilities
- Lead communication and maintain relationships with key suppliers and bilateral partners for the Messaging Business Unit
- Research, vet, and onboard new suppliers for the Messaging Business Unit
- Conduct market research to identify trends and potential new suppliers
- Build and execute agreements with messaging partners to drive business growth, with a focus on bilateral and barter deals
- Evaluate supplier performance and implement improvements to enhance service quality and cost effectiveness
- Own annual procurement targets and provide timely reports to track OKRs
- Collaborate closely with Sales and Pricing teams to meet customer requirements
- Source suppliers and pricing to win new business or retain existing customers
- Coordinate responses to procurement requests from Sales and Routing teams
- Maintain A2P SMS knowledge base and competitor analysis for internal teams
- Drive improved revenue for strategic customers by identifying cost and quality improvement opportunities
Requirements
- Bachelor's degree in Business Administration, Engineering, Supply Chain Management, or a related field
- Minimum 3 years of experience in the messaging A2P / P2P industry
- Strong negotiation and communication skills
- Excellent analytical skills with a data-driven mindset
- Proficiency in English is required
Our Hiring Process
We are committed to a recruitment process that is fair, objective, consistent, and inclusive. Our hiring approach includes structured, competency-based interviews to evaluate skills, experience, and role-specific qualifications. In some cases, we may include a data-driven assessment to support hiring decisions.We believe recruitment is a two-way process and encourage questions throughout the journey. If this role is not the right fit, please explore other opportunities on our career page. English is our official working language, and applications should be submitted in English.
Key skills/competency
- Procurement
- Supplier Relationship Management
- Contract Negotiation
- A2P/P2P Messaging
- Market Research
- Cost Efficiency
- Data Analysis
- OKR Tracking
- Sales Collaboration
- Pricing Strategy
How to Get Hired at Sinch
- Research Sinch's culture: Study their mission, values like 'Dream Big' and 'Win Together,' recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Customize your resume to highlight experience in SMS procurement, supplier negotiation, and data analysis, aligning with the Manager SMS Procurement role requirements.
- Showcase industry knowledge: Demonstrate your expertise in A2P/P2P messaging and market trends relevant to the communications industry in your application and interviews.
- Prepare for competency-based interviews: Practice answering questions that evaluate your skills in negotiation, problem-solving, collaboration, and data-driven decision-making.
- Highlight Sinch's values: During interviews, articulate how your experiences and work style embody Sinch's core values: Dream Big, Win Together, Keep it Simple, and Make it Happen.
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