Temporary-to-Permanent Hospitality Specialist
Simons Foundation · New York, NY
- On site
- Full-time
- $52,000 / year
- New York, NY
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Job highlights
- Manage office pantries and staff dining operations.
- Handle inventory, ordering, and deliveries daily.
- Provide excellent customer service to staff.
- Maintain cleanliness and organization standards.
- Opportunity for permanent role.
About the role
Hospitality Specialist
The Simons Foundation is seeking a Temporary to Permanent Hospitality Specialist to join their dynamic team. This role is crucial for the smooth operation of office pantries and the staff dining room, which serves over 400 employees daily. The Hospitality Specialist will be involved in various aspects of daily operations, ensuring a welcoming and efficient environment for all staff.
Key Responsibilities
- Assist with loading and unloading commercial dishwashers.
- Organize and clean multiple office pantries.
- Maintain inventory levels and place orders for supplies.
- Unpack and stock food supplies from vendors.
- Manage Grubhub lunch and dinner orders.
- Support breakfast and lunch services Monday through Friday, with additional dinner coverage on Tuesdays and Thursdays (and five days a week during summer months).
- Maintain cleanliness of pantries, shelves, refrigerators, and floors.
- Manually wash various pantry equipment and coffee machines.
- Prepare lunch order lists and print labels.
- Liaise with staff and vendors regarding hospitality needs.
- Assist with administrative tasks, including data entry for employee orders and managing sensitive information confidentially.
- Respond to inquiries via email, phone, and in-person with professionalism.
- Design and upload presentation slides to television monitors.
- Update and back up laptops monthly.
- Submit expense reports through Concur.
- Create signage for pantries and the dining room.
- Perform other duties as assigned.
Physical Requirements
Candidates must be able to:
- Move and transport supplies and equipment weighing up to 30 pounds regularly.
- Reach items overhead and below on cabinets and shelves.
- Move frequently throughout several nearby office buildings for cleaning and deliveries.
Related Skills & Other Requirements
- Punctual and reliable.
- Ability to multi-task and work under pressure.
- Excellent interpersonal skills, demonstrating poise, tact, and diplomacy.
- Ability to prioritize, handle demands, and meet deadlines.
- Proactively find projects during downtime.
- Strong organizational skills.
- Familiarity with Google Suite, Microsoft Word, Excel, and phone communication.
- Ability to complete responsibilities with minimal supervision.
- Curiosity and interest in learning new technologies and systems (e.g., iOffice, Trilby).
Experience
Prior experience in a similar role is required, preferably in a fast-paced restaurant or catering environment. Strong cleaning skills and attention to detail are essential. Exceptional customer service, patience, and flexibility are necessary for frequent interaction with staff and teammates.
Compensation
The compensation for this position is an hourly rate of $25 per hour.
Our Commitment to Expanding Pathways to Science & Opportunities for All:
The Simons Foundation is committed to advancing basic science and mathematics. We believe in the power of diversity and inclusion, and we support initiatives that broaden the scientific community. We provide equal opportunities to all applicants without regard to race, religion, color, age, sex, pregnancy, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category.
Key skills/competency
- Hospitality Specialist
- Inventory Management
- Customer Service
- Cleaning and Organization
- Food Service Operations
- Vendor Relations
- Administrative Support
- Data Entry
- Time Management
- Teamwork
Skills & topics
- Hospitality Specialist
- Inventory Management
- Customer Service
- Food Service
- Office Operations
- Pantry Management
- Cleaning
- Stocking
- Ordering
- Simons Foundation
How to get hired
- Tailor your resume: Highlight experience in hospitality, food service, or similar roles, emphasizing cleaning, inventory, and customer service skills.
- Showcase relevant skills: Quantify achievements, such as managing inventory for X number of staff or improving efficiency in pantry operations.
- Address requirements directly: Ensure your application clearly demonstrates punctuality, reliability, multitasking ability, and familiarity with Google Suite and Microsoft Office.
- Prepare for the interview: Be ready to discuss your experience in fast-paced environments, problem-solving skills, and how you handle pressure and client interactions.
- Research the foundation: Understand the Simons Foundation's mission and commitment to diversity to align your answers with their values.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the duration of the temporary Hospitality Specialist role at the Simons Foundation?
- The temporary Hospitality Specialist role is initially expected to last for three months. However, there is potential for the position to become permanent for the right candidate based on performance and business needs.
- What are the typical working hours for the Hospitality Specialist position?
- The Hospitality operational hours are from 7:00 am to 7:00 pm, Monday through Friday. Rotational shifts of eight hours will be offered to cover this timeframe.
- Does the Hospitality Specialist role require physical labor?
- Yes, the role involves physical requirements such as moving and transporting supplies up to 30 pounds regularly, reaching for items, and frequent movement between office buildings.
- What kind of experience is required for the Hospitality Specialist position at Simons Foundation?
- Prior experience in a similar role is required, ideally within a fast-paced restaurant or catering environment. Strong cleaning skills and attention to detail are essential.
- What software proficiency is needed for the Hospitality Specialist role?
- Candidates should be familiar with Google Suite (for email), Microsoft Word, Excel, and general phone communication skills. Experience with systems like iOffice and Trilby is a plus.
- What is the hourly pay rate for the Hospitality Specialist at Simons Foundation?
- The compensation for this position is an hourly rate of $25 per hour.
- What is the main focus of the Hospitality Specialist role at Simons Foundation?
- The main focus is on managing the daily operations of office pantries and the staff dining room, ensuring cleanliness, proper stocking, and efficient service for the foundation's staff.
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