Hospitality Specialist

Hospitality Specialist

The Simons Foundation is seeking a Temporary to Permanent Hospitality Specialist to join their dynamic team. This role is crucial for the smooth operation of office pantries and the staff dining room, which serves over 400 employees daily. The Hospitality Specialist will be involved in various aspects of daily operations, ensuring a welcoming and efficient environment for all staff.

Key Responsibilities

• Assist with loading and unloading commercial dishwashers.
• Organize and clean multiple office pantries.
• Maintain inventory levels and place orders for supplies.
• Unpack and stock food supplies from vendors.
• Manage Grubhub lunch and dinner orders.
• Support breakfast and lunch services Monday through Friday, with additional dinner coverage on Tuesdays and Thursdays (and five days a week during summer months).
• Maintain cleanliness of pantries, shelves, refrigerators, and floors.
• Manually wash various pantry equipment and coffee machines.
• Prepare lunch order lists and print labels.
• Liaise with staff and vendors regarding hospitality needs.
• Assist with administrative tasks, including data entry for employee orders and managing sensitive information confidentially.
• Respond to inquiries via email, phone, and in-person with professionalism.
• Design and upload presentation slides to television monitors.
• Update and back up laptops monthly.
• Submit expense reports through Concur.
• Create signage for pantries and the dining room.
• Perform other duties as assigned.

Physical Requirements

Candidates must be able to:

• Move and transport supplies and equipment weighing up to 30 pounds regularly.
• Reach items overhead and below on cabinets and shelves.
• Move frequently throughout several nearby office buildings for cleaning and deliveries.

Related Skills & Other Requirements

• Punctual and reliable.
• Ability to multi-task and work under pressure.
• Excellent interpersonal skills, demonstrating poise, tact, and diplomacy.
• Ability to prioritize, handle demands, and meet deadlines.
• Proactively find projects during downtime.
• Strong organizational skills.
• Familiarity with Google Suite, Microsoft Word, Excel, and phone communication.
• Ability to complete responsibilities with minimal supervision.
• Curiosity and interest in learning new technologies and systems (e.g., iOffice, Trilby).

Experience

Prior experience in a similar role is required, preferably in a fast-paced restaurant or catering environment. Strong cleaning skills and attention to detail are essential. Exceptional customer service, patience, and flexibility are necessary for frequent interaction with staff and teammates.

Compensation

The compensation for this position is an hourly rate of $25 per hour.

Our Commitment to Expanding Pathways to Science & Opportunities for All:

The Simons Foundation is committed to advancing basic science and mathematics. We believe in the power of diversity and inclusion, and we support initiatives that broaden the scientific community. We provide equal opportunities to all applicants without regard to race, religion, color, age, sex, pregnancy, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category.

Key skills/competency

• Hospitality Specialist
• Inventory Management
• Customer Service
• Cleaning and Organization
• Food Service Operations
• Vendor Relations
• Administrative Support
• Data Entry
• Time Management
• Teamwork