Administration Assistant

About Simarco International Ltd

Simarco is an award-winning international logistics provider, deeply understanding the fast-paced nature of global trade. We specialize in delivering bespoke freight solutions across the UK, Europe, and worldwide, offering flexible, fully tailored services designed to meet our clients' unique needs.

We believe that people are the heart of our business. Their professionalism, dedication, and experience continue to be at the core of our success! Our values include Communication, Innovation, Accountability, and Integrity.

The Opportunity: Administration Assistant

A superb opportunity has arisen to join our busy Administration Department, where you will be supporting the wider team with a variety of duties, including customer service. We are seeking an experienced Administration Assistant with exceptional attention to detail, fast and accurate keyboard skills, ideally already working in a freight forwarding setting. If you are seeking an exciting new challenge, please read on.

Key Duties & Responsibilities

• Working out charging on files from sales and purchase orders, including customer charges and agency charges.
• Controlling the admin e-mail.
• Providing good customer service to customers regarding any queries and POD's.
• Liaising with agents.
• Chasing purchase invoice queries and keeping an updated track on their progress.
• Purchase invoice passing.
• Maintaining effective administration.

Requirements

To succeed in this Administration Assistant role, you will need:

• Background within a freight forwarding setting would be advantageous.
• Proficient in Microsoft programs such as Word & Excel.
• Ability to learn new systems easily.
• Follow the company's SOP's for compliance.
• High level of customer service.
• Ability to work with others as part of a team.
• Highly numerate.
• Good organizational skills to manage workload.
• Ability to work under pressure.
• High attention to detail.

What Simarco Offers

We offer a highly competitive salary and a comprehensive benefits package, including:

• 25 days annual leave, plus 8 bank holidays.
• Company Pension Scheme.
• Discount platform, including discounted gym membership.
• Full training and support.
• Cycle to work and Tusker scheme.
• Regular engagement initiatives, including treat days!
• Learning Management System for continuous learning.
• Mental health forum in place to support well-being.
• Simarco Stars – rewards and recognition program.

Simarco International is committed to fostering a diverse, inclusive, and respectful working environment. We welcome applications from individuals of all backgrounds and value the unique perspectives that a diverse workforce brings. We are driven by our core values of Integrity, Communication, Accountability, and Innovation, which influence how we work, collaborate, and grow as a business.

Key Skills/Competency

• Administration
• Customer Service
• Freight Forwarding
• Microsoft Office
• Data Entry
• Organizational Skills
• Attention to Detail
• Teamwork
• Numeracy
• Logistics Support