Client Account Specialist / Apprentice Graphic Designer

Client Account Specialist / Apprentice Graphic Designer

Signarama Austin is seeking a Client Account Specialist / Apprentice Graphic Designer to join our vibrant team in Long Island, New York. This role is ideal for an organized, customer-focused individual eager to grow within a dynamic company. You will be the primary contact for our clients, bridging the gap between them and our production team, while also developing expertise in graphic design and sign production.

This is a career-track position designed for individuals aiming to build a lasting career in the sign industry. You will learn enterprise-level graphics, understand the sign design and production process, and advance with a team that values accountability, energy, and continuous improvement.

What Makes This Opportunity Different

You Will Join a Team That Is:

• Very healthy, collaborative, and growth-focused
• Motivated, forward-looking, and ready to take on new challenges
• Committed to helping the right person grow and advance with the team
• Focused on building real sign-industry expertise, not just filling a seat

Apprentice Graphic Designer Responsibilities Include:

• Enterprise-level graphic design standards
• Large-format print and sign-production workflow
• File setup, proofing, revisions, and layout preparation
• Brand consistency and production-ready artwork
• Real-world sign-making processes from intake to install

Schedule and Benefits

• Monday through Friday
• Weekends off
• Major federal holidays off
• Sick leave
• Training and development
• Real advancement opportunity for the right person

Core Responsibilities

• Serve as the first point of contact for walk-in customers, inbound calls, emails, and follow-up communication
• Build strong client relationships and provide professional, responsive customer service
• Prepare quotes, work orders, invoices, and order updates
• Support customer accounts and assist with accounts receivable follow-up
• Coordinate project details between customers, management, production, and installation teams
• Handle sign permitting and insurance documentation for installation-related jobs
• Track permit packets, approvals, certificates of insurance, and related compliance paperwork
• Assist with vendor coordination, outsourced items, delivery status, and job scheduling
• Maintain organized records for customer files, billing, permits, and project updates
• Learn design handoff workflow, proofs, revisions, layout basics, and production-readiness standards
• Support the team with administrative, operational, and design-learning tasks as needed

Required Qualifications

• 2–3 years of experience in sign permitting and insurance processing for sign installations
• 2–3 years of experience in customer service, account coordination, office administration, project coordination, or a related role
• Strong communication skills, both written and verbal
• Strong attention to detail and follow-through
• Ability to manage multiple jobs, priorities, and deadlines in a fast-paced environment
• Professional, dependable, and team-oriented mindset
• Strong desire to learn, grow, and take on more responsibility

Preferred Qualifications

• Experience with QuickBooks
• Experience with CoreBridge
• Familiarity with Adobe Illustrator, CorelDRAW, Photoshop, or other graphics software
• Experience with job tracking, CRM, POS, or production workflow systems
• Experience with Nassau County, Suffolk County, town, village, or landlord sign-approval processes
• Understanding of sign shop workflow, large-format printing, or fabrication environments

What Success Looks Like

• Clear communication
• Organization under pressure
• Keeping customer jobs moving efficiently
• Confident handling of permit and insurance requirements
• Accurate support for billing and account flow
• Earning trust from customers and teammates
• Growth into graphic design and production aspects of the business

Who This Role Is For

This role is for individuals seeking more than a standard office job. It's for those who want to be part of a strong team, contribute meaningfully, and build a future in custom signs, graphics, and visual communications. If you are motivated, detail-driven, eager to learn, and excited to grow into enterprise-level graphics and sign making, we encourage you to apply.

Apply

Please submit your resume along with a brief note highlighting your experience in:

• Sign permitting
• Insurance documentation for installation
• Customer account support
• Billing or A/R follow-up
• QuickBooks, CoreBridge, or graphics software
• Any design, print, or sign industry experience

Compensation

$18.00 - $25.00 per hour

About Signarama

Signarama is the world’s leading sign and graphics franchise, offering unparalleled opportunities for career development. With nearly 900 locations globally across over 60 countries, we provide extensive avenues for professional growth. Whether your passion lies in sales, design, production, installation, or administration, Signarama offers a nurturing environment for your skills to flourish and make a significant impact.

Join a dedicated family of professionals committed to innovation and quality. Our collaborative culture rewards creativity and efficiency. We seek individuals eager to drive their careers forward and leave their mark on the signage industry. Apply today and embark on a career where your work is visible worldwide. Become part of the Signarama family—your journey can lead anywhere!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Signarama Corporate.

Key skills/competency

• Client Account Management
• Graphic Design
• Sign Production
• Customer Service
• Permitting and Insurance Processing
• Administrative Support
• Project Coordination
• Sales Support
• Adobe Illustrator
• QuickBooks