Product Manager Agent Development @ Sierra
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About Sierra
At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. Our in-person company is based in San Francisco with growing offices in Atlanta, New York, and London. Guided by values like Trust, Customer Obsession, Craftsmanship, Intensity, and Family, Sierra is driven by innovation and customer focus.
About the Role
As the Product Manager Agent Development, you will partner with engineers and customers to design, build, and ship enterprise-grade AI agents that handle thousands of customer conversations daily. You will engage with all customer levels to understand requirements, provide detailed demonstrations, and resolve technical challenges.
- Build and refine AI agents for enterprise use
- Engage with customers and assess their technical needs
- Present Sierra’s agent demos
- Collaborate with engineering and product teams
- Guide strategic technical decisions
What You'll Bring
You should have 5-7+ years of experience in technical product development, preferably in roles at or above Senior Product Manager. Excellent communication skills to convey highly technical concepts to both technical and non-technical audiences are required. A degree in a technical or related field (or equivalent experience) is expected. AI and coding experience with React, Typescript, and Go are a plus, alongside an MBA or equivalent experience.
Our Values
At Sierra, trust, customer obsession, craftsmanship, intensity, and family are at the core of every interaction internally and externally. We believe in building quality products and fostering a supportive yet driven environment.
What We Offer
Full-time employees enjoy benefits such as Flexible (Unlimited) Paid Time Off, Medical/Dental/Vision plans, Life Insurance, Retirement Plans with Sierra match, Parental Leave, fertility and family building benefits, and more. Unique perks like free alphorn lessons and a discretionary benefit stipend add to our engaging culture.
Key skills/competency
Product Management, AI, Agent Development, Customer Engagement, Technical Communication, Enterprise Platforms, Roadmap Strategy, React, Typescript, Go
How to Get Hired at Sierra
🎯 Tips for Getting Hired
- Customize your resume: Highlight AI and product management expertise.
- Research Sierra's culture: Understand their values and history.
- Prepare technical demos: Practice product presentations and technical explanations.
- Connect with recruiters: Network on LinkedIn and optimize your application.