Administrative Assistant
Sierra Health + Wellness · Walnut Creek, CA
- On site
- Full-time
- $56,160 / year
- Walnut Creek, CA
Job highlights
- Provide administrative support in healthcare.
- Manage calls, visitors, and payments.
- Ensure regulatory compliance and confidentiality.
- Utilize Microsoft Office Suite proficiently.
- Requires high school diploma and certifications.
About the role
Administrative Assistant
Sierra Health & Wellness Centers is seeking a dedicated Administrative Assistant to join our team in Walnut Creek, CA. This is a full-time position with flexible shifts, offering a competitive hourly wage between $22.00 and $27.00.
Job Description
The Administrative Assistant will be responsible for understanding State and local regulations relevant to Sierra Health & Wellness Centers' operations. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is required. Key duties include managing incoming calls, providing information, taking messages, and directing calls to the appropriate individuals.
Essential Functions
- Answering phones, providing caller information, and transferring calls.
- Assisting in the implementation of Sierra Health & Wellness operating policies and procedures.
- Supporting procedures for chart note audits to ensure compliance with regulatory requirements.
- Greeting visitors and handling inquiries or directing them as needed.
- Processing client payments.
- Generating reports such as walk-through reports and day-to-day activity reports.
- Maintaining confidentiality of sensitive information.
- Assisting the Office Manager with daily tasks, including ordering office supplies.
- Performing other duties as assigned.
Competencies
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Proficiency in Microsoft Office Suite or related software.
- Exceptional organizational skills and attention to detail.
- Ability to work independently.
Work Environment and Physical Demands
This role operates in an office and healthcare setting. Work involves being indoors primarily, with occasional outdoor tasks. You will be working in close proximity to others and may encounter slippery or uneven surfaces. Expect periods of excessive noise, frequent interruptions, and standard office computer lab environments. Prolonged periods of sitting at a desk and working on a computer are expected, with the ability to lift up to 15 pounds. Travel to various office or facility locations may be required.
Qualifications
- High School diploma or GED equivalent.
- Familiarity with HIPAA/client confidentiality and personal rights.
- CPR/First Aid certification required.
- Current TB test and health screen.
Preferred Qualifications
- Associate's or Bachelor's degree in a related field.
- Three to five years of experience in an administrative role.
Key Skills/Competency
- Administrative Support
- Customer Service
- Microsoft Office Suite
- Communication Skills
- Organization Skills
- Attention to Detail
- Confidentiality
- Reporting
- Policy Implementation
- Client Payment Processing
Skills & topics
- Administrative Assistant
- Office Administration
- Healthcare Administration
- Customer Service
- HIPAA
- Microsoft Office
- Report Generation
- Compliance
- Full Time
- Walnut Creek
How to get hired
- Tailor your resume: Highlight administrative skills and HIPAA knowledge for this Administrative Assistant role.
- Craft a compelling cover letter: Emphasize your customer service and organizational abilities.
- Prepare for interviews: Be ready to discuss your experience with Microsoft Office and handling sensitive information.
- Showcase certifications: Ensure your CPR/First Aid and TB test details are current and readily available.
Technical preparation
Master Microsoft Word, Excel, and PowerPoint.,Familiarize with HIPAA and client confidentiality.,Practice operating phone systems efficiently.,Understand report generation processes.
Behavioral questions
Describe handling confidential information.,How do you manage multiple tasks?,Give an example of excellent customer service.,How do you handle workplace interruptions?
Frequently asked questions
- What are the main responsibilities of an Administrative Assistant at Sierra Health + Wellness?
- The Administrative Assistant at Sierra Health + Wellness will manage phone lines, greet visitors, process payments, assist with reports, and ensure compliance with regulations, all while maintaining strict confidentiality. This role requires proficiency in Microsoft Office Suite.
- What are the required qualifications for the Administrative Assistant position in Walnut Creek, CA?
- To qualify for this Administrative Assistant role, you must have a High School diploma or GED, familiarity with HIPAA/client confidentiality, CPR/First Aid certification, and a current TB test and health screen. A valid driver's license is also required.
- Does Sierra Health + Wellness offer opportunities for career advancement in administrative roles?
- While this specific posting is for an Administrative Assistant, Sierra Health + Wellness values employee growth. Preferred qualifications include an Associate's or Bachelor's degree and 3-5 years of experience, suggesting opportunities for those looking to advance within the company.
- What is the work environment like for an Administrative Assistant at Sierra Health + Wellness?
- The Administrative Assistant will work in an office and healthcare setting, primarily indoors, potentially with noise and frequent interruptions. The role requires adaptability to a dynamic environment and close proximity to colleagues.
- How important is knowledge of regulations for the Administrative Assistant role?
- Understanding State and local regulations pertaining to healthcare operations is crucial for this Administrative Assistant position. You will be involved in implementing policies and assisting with audits to ensure regulatory compliance.