Administrative Assistant

Administrative Assistant

Sierra Health & Wellness Centers is seeking a dedicated Administrative Assistant to join our team in Walnut Creek, CA. This is a full-time position with flexible shifts, offering a competitive hourly wage between $22.00 and $27.00.

Job Description

The Administrative Assistant will be responsible for understanding State and local regulations relevant to Sierra Health & Wellness Centers' operations. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is required. Key duties include managing incoming calls, providing information, taking messages, and directing calls to the appropriate individuals.

Essential Functions

• Answering phones, providing caller information, and transferring calls.
• Assisting in the implementation of Sierra Health & Wellness operating policies and procedures.
• Supporting procedures for chart note audits to ensure compliance with regulatory requirements.
• Greeting visitors and handling inquiries or directing them as needed.
• Processing client payments.
• Generating reports such as walk-through reports and day-to-day activity reports.
• Maintaining confidentiality of sensitive information.
• Assisting the Office Manager with daily tasks, including ordering office supplies.
• Performing other duties as assigned.

Competencies

• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Proficiency in Microsoft Office Suite or related software.
• Exceptional organizational skills and attention to detail.
• Ability to work independently.

Work Environment and Physical Demands

This role operates in an office and healthcare setting. Work involves being indoors primarily, with occasional outdoor tasks. You will be working in close proximity to others and may encounter slippery or uneven surfaces. Expect periods of excessive noise, frequent interruptions, and standard office computer lab environments. Prolonged periods of sitting at a desk and working on a computer are expected, with the ability to lift up to 15 pounds. Travel to various office or facility locations may be required.

Qualifications

• High School diploma or GED equivalent.
• Familiarity with HIPAA/client confidentiality and personal rights.
• CPR/First Aid certification required.
• Current TB test and health screen.

Preferred Qualifications

• Associate's or Bachelor's degree in a related field.
• Three to five years of experience in an administrative role.

Key Skills/Competency

• Administrative Support
• Customer Service
• Microsoft Office Suite
• Communication Skills
• Organization Skills
• Attention to Detail
• Confidentiality
• Reporting
• Policy Implementation
• Client Payment Processing