Technical Writer - Digital Products

Your New Role: Technical Writer - Digital Products

Siemens Energy is focused on helping customers navigate the world's most pressing energy problems. As a world leader in developing and producing the most advanced engineering technologies, we improve lives and further human achievements worldwide, while also protecting the climate – all thanks to our employees. With us, you can do something significant that benefits society and human progress.

As a member of an international team working on digitalization solutions and within an editorial team, your responsibility is to produce technical documentation for one or more products, maintaining Siemens Energy quality standards. During your day, you'll process technical documents using CCMS or Latex-based solutions. You will handle all the inherent complexities of such systems, creating and updating document type definitions and style templates, based on SE guidelines. You will apply information architectures and standards to facilitate information transfers from knowledge bases and ensure high reuse of templates and content. Most of the time, you'll be crafting and maintaining documents by constantly creating, importing, updating, revising, and organizing technical content, tailoring each document to the target audience. For this, you'll adopt a highly efficient workflow, leveraging CCMS capabilities, using AI tools for quick reviews and improvements, applying international standards, as well as your customer-oriented writing skills and technical expertise for the perfect final touch, eventually consulting technical experts for accuracy. All of this for documents in paper-based and online formats. Documentation is becoming modern and interactive, so you will play an important role ensuring the best user experience for our customers and end users in all media formats.

How You'll Make An Impact

• Deliver pristine reader-friendly technical documents in English: error-free, grammatically and syntactically correct; writing style tailored to the target audience; content is logical, coherent, and accurate, in the right quantity, with the right amount of context and structured from general to the detail.
• CCMS / Latex specialist: handles all the complexities in document creation / editing, with knowledge of MadCap, Latex tools, and Visual Studio Code, for paper-based and digital documentation.
• Document quality inspection: observes standards and ensures content is on point.
• Revise technical content for an entire document or just changes, focusing on terminology and style.
• Implements document type definitions and style templates in editorial tools.
• Support management of editorial processes: manage reviews and archiving of content components.
• Devise and test basic user flows and storyboards for the user journey through product documentation.
• Translation assistance: translation previews with AI; manages peer support for translations; reimport translations.
• Communicate with authors, subject matter experts, and other stakeholders for clarifying and addressing content-related issues.

What You'll Bring

We don’t need superheroes, just super minds.

• University degree in IT, computer science, engineering, or similar education.
• Minimum of 3 years writing technical documentation.
• Proven writing and editing skills in English: organizes information logically and systematically, proper grammar, syntax and style, adapts language to suit the understanding level of the target audience, digests complex information and breaks it down into understandable parts, attention to detail: spots inconsistencies, and inaccuracies in content, provides context as needed.
• Customer and end-user oriented: notions of User Experience and best practices for technical content media (paper and digital).
• Familiarity with style guidelines and document type definitions, and experience implementing them in editorial tools, for paper and online formats.

Technical Knowledge and Experience in Tools:

• CCMS solutions such as COSIMA and Schema ST4.
• Latex solutions.
• XML-based architectures and Markup languages (XML, DITA, or Markdown).
• Version control systems such as Git.
• Basic scripting, to handle information transfer through APIs.
• Basic media editing for quick fixes: raster and vector graphics, audio, video.
• Other software for inspections and fixes: PDF editors, Excel.
• Export settings on known CAD applications.
• Using AI tools for content review.

Knowledge and Experience using Documentation Related Standards:

• ISO/IEC/IEEE 26511, IEC/IEEE 26514, ISO/IEC 82079-1, ISO/IEC 18019, ASD-STE100 (Simplified Technical English).

General Experience in Technical Domains:

• Automation systems, software development.

Preferably Experienced In:

• DCS (Distributed Control Systems), PCS (Process Control Systems), PCS 7 and / or TIA Knowledge, PMS (Power Management Systems).
• Information-dense dashboard-style applications for analysis of real-time and historical data.
• Experience working in international development teams.
• Experience working in agile environments and good knowledge of agile processes.
• Experience with task management and tools (Azure DevOps).

Personal Attributes:

• Proactive and continuous learner.
• Highly organized and systematic.
• Ability to handle complexity.
• Communicative, and collaborative.
• Can take constructive criticism, appreciates feedback on own work.

We've Got Quite a Lot to Offer. How About You?

This role is based in Bengaluru. You'll also get to visit other locations in India and beyond, so you'll need to go where this journey takes you. In return, you'll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.

Key skills/competency

• Technical Documentation
• Content Management Systems (CCMS)
• LaTeX
• XML/DITA/Markdown
• Information Architecture
• User Experience (UX) Writing
• Editing & Proofreading
• Simplified Technical English (STE)
• Version Control (Git)
• AI-assisted Writing