System Manager Customer Services for Rail Infra...
@ Siemens

Brunswick, Lower Saxony, Germany
€100,000
On Site
Full Time
Posted 22 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXXX****** @siemens.com
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Job Details

About the Role

Siemens Mobility, a leader in rail infrastructure for over 160 years, seeks a System Manager Customer Services for Rail Infrastructure Projects. You will serve as the technical contact for bid managers and project leaders, analyze and recommend efficient, standardized and cost-effective solutions for infrastructure maintenance, and ensure consistent implementation in multiple projects.

Key Responsibilities

  • Act as technical advisor for bid managers and project leads.
  • Coordinate and evaluate tender requirements for Customer Service.
  • Own technical responsibility for the service concept and cost control.
  • Ensure implementation of defined offer concepts in mobilization projects.
  • Define and steer system requirements for project compliance.
  • Engage with internal and external customers to solve technical issues.
  • Collaborate with delivery teams on maintainability and digital services.

Required Qualifications

Candidates must have a technical bachelor degree (e.g., Electrical Engineering, Mechanical Engineering, Mechatronics, Computer Science or Mathematics). Extensive experience as a Solution Architect, System/IT Manager or in solution design is required, preferably with a background in service or rail environments. Project and intercultural experiences are a plus.

What Siemens Offers

Siemens Mobility champions diversity and inclusion, offers an attractive compensation package including bonuses, holiday pay, retirement plans and stock programs. The role provides hybrid work opportunities through an official company agreement.

Key Skills/Competency

  • Technical Leadership
  • Solution Architecture
  • Infrastructure Maintenance
  • Cost Optimization
  • Tender Coordination
  • System Integration
  • Digital Services
  • Project Management
  • Intercultural Communication
  • Customer Engagement
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How to Get Hired at Siemens

🎯 Tips for Getting Hired

  • Research Siemens: Understand their mobility, innovation, and digitalization background.
  • Customize your resume: Highlight system architecture and rail experience.
  • Emphasize project success: Detail tender coordination and cost optimization skills.
  • Prepare for technical interviews: Focus on IT systems and integration challenges.

📝 Interview Preparation Advice

Technical Preparation

Review IT architecture case studies.
Study rail and infrastructure maintenance systems.
Practice technical problem-solving scenarios.
Update knowledge on digital services applications.

Behavioral Questions

Describe a challenging project experience.
Explain teamwork in cross-cultural settings.
Discuss time management under pressure.
Detail conflict resolution techniques.

Frequently Asked Questions