System Manager Customer Services for Rail Infra... @ Siemens
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About the Role
Siemens Mobility, a leader in rail infrastructure for over 160 years, seeks a System Manager Customer Services for Rail Infrastructure Projects. You will serve as the technical contact for bid managers and project leaders, analyze and recommend efficient, standardized and cost-effective solutions for infrastructure maintenance, and ensure consistent implementation in multiple projects.
Key Responsibilities
- Act as technical advisor for bid managers and project leads.
- Coordinate and evaluate tender requirements for Customer Service.
- Own technical responsibility for the service concept and cost control.
- Ensure implementation of defined offer concepts in mobilization projects.
- Define and steer system requirements for project compliance.
- Engage with internal and external customers to solve technical issues.
- Collaborate with delivery teams on maintainability and digital services.
Required Qualifications
Candidates must have a technical bachelor degree (e.g., Electrical Engineering, Mechanical Engineering, Mechatronics, Computer Science or Mathematics). Extensive experience as a Solution Architect, System/IT Manager or in solution design is required, preferably with a background in service or rail environments. Project and intercultural experiences are a plus.
What Siemens Offers
Siemens Mobility champions diversity and inclusion, offers an attractive compensation package including bonuses, holiday pay, retirement plans and stock programs. The role provides hybrid work opportunities through an official company agreement.
Key Skills/Competency
- Technical Leadership
- Solution Architecture
- Infrastructure Maintenance
- Cost Optimization
- Tender Coordination
- System Integration
- Digital Services
- Project Management
- Intercultural Communication
- Customer Engagement
How to Get Hired at Siemens
🎯 Tips for Getting Hired
- Research Siemens: Understand their mobility, innovation, and digitalization background.
- Customize your resume: Highlight system architecture and rail experience.
- Emphasize project success: Detail tender coordination and cost optimization skills.
- Prepare for technical interviews: Focus on IT systems and integration challenges.