Sales Support Engineer
Siemens · Houston, TX
- On site
- Full-time
- $95,000 / year
- Houston, TX
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Fully remote work, hiring this week. Mercor's average is $124/hr.
Job highlights
- Support sales in construction market with contractors.
- Handle quotations, proposals, and order processes.
- Develop customer relationships and new business.
- Act as technical liaison and support sales team.
- Potential for career growth into sales roles.
About the role
Sales Support Engineer
Siemens is dedicated to driving sustainable progress through technology, empowering customers by bridging the real and digital worlds to improve how we live, work, and move for future generations. From day one, you will be empowered to make a significant impact with your creativity and full potential. We foster an inclusive and diverse team culture where you can be your authentic self. Our extensive global presence provides diverse career opportunities across various industries and nations, enabling our workforce to continuously enhance their skills and remain competitive.
About the Role
There's an urgent need to build resilient and sustainable infrastructure. At Siemens Smart Infrastructure, we are connecting the real and digital worlds, enabling data-driven decisions to make energy systems and processes in buildings and industries more efficient and sustainable. We transform the everyday for a better tomorrow, together with our customers.
This role supports the regional outside sales efforts in the construction market, focusing on key contractor accounts. Responsibilities include handling quotations, preparing proposals, ensuring clean order hand-offs, and proactively managing pre- and post-order tasks. The Sales Support Engineer will also assist with customer development and qualifying new opportunities. This position reports to the Area Sales Manager, with a dotted line to the Sales Support Manager for overall direction, process streamlining, training, and resource development.
Key Responsibilities
- Support sales on Tier 1 and Tier 2 target contractors.
- Prospect, develop, and expand new business opportunities.
- Manage, develop, and expand customer relationships by responding to inquiries, escalating urgent matters, and providing proactive project updates.
- Assist Sales Engineers with strategic large project proposal preparation.
- Prepare and generate product documentation.
- Support Order Entry and Handover process responsibilities.
- Develop internal process improvements within the sales cycle.
- Manage post-sale orders and change orders.
- Act as a technical liaison between customers and the business unit.
- Provide primary point of contact or coverage for Sales Engineers who are out of office.
- Handle miscellaneous requests such as replacement parts for disconnect switches, panelboards, and add-on breakers.
- Serve as a Customer Support Ambassador, identifying the right internal contacts and understanding escalation paths.
- Build strong connections with key stakeholders within SI Business Units, SI US S&OP, and SI US EP/EA.
- This position offers potential development into a sales role for those interested.
Qualifications
- Bachelor’s degree in Mechanical/Electrical Engineering is desired, though candidates with varying degrees and directly related work experience will be considered.
- 3+ years of experience in managing, developing, and expanding customer relationships.
- Must reside and work within an assigned territory, with willingness to travel for training, business unit meetings, and territory support.
- Proficient in Microsoft Office applications and willing to work with proprietary web-based enterprise systems.
- Legally authorized to work in the United States without current or future employer sponsorship.
- 1 to 3+ years of Electrical Industry sales experience (Preferred).
- 1 to 3+ years of Contractor/Manufacturer/Distributor work experience (Preferred).
- 1 to 3+ years of previous sales or similar professional experience (Preferred).
About Siemens
We are a global technology company focused on industry, infrastructure, transport, and healthcare. We create technology with purpose, driving efficiency and sustainability in factories, supply chains, buildings, grids, and transportation, while also advancing healthcare.
Commitment to Equity and Inclusion
We value your unique identity and perspective. Siemens is committed to providing equitable opportunities and building a diverse workplace that reflects society. We attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.
Key skills/competency
- Sales Support
- Customer Relationship Management
- Technical Liaison
- Quotation Preparation
- Proposal Development
- Order Management
- Electrical Industry
- Contractor Accounts
- Siemens Technology
- Sales Process Improvement
Skills & topics
- Sales Support Engineer
- Siemens
- Construction Market
- Customer Support
- Sales Proposals
- Quotation Management
- Order Entry
- Electrical Industry
- Technical Liaison
- Remote Hybrid
How to get hired
- Tailor your resume: Highlight mechanical/electrical engineering background, 3+ years customer relationship experience, and any electrical industry sales background.
- Showcase technical skills: Emphasize proficiency in Microsoft Office and experience with enterprise systems.
- Demonstrate sales acumen: Detail experience in prospecting, proposal preparation, and order management.
- Address location requirements: Confirm you reside in the greater Atlanta or Texas area and are willing to travel.
- Prepare for interviews: Be ready to discuss how you build customer relationships and improve sales processes.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the primary responsibilities of a Sales Support Engineer at Siemens?
- The Sales Support Engineer at Siemens primarily supports the regional outside sales team in the construction market by handling quotations, preparing proposals, managing order hand-offs, and proactively addressing pre- and post-order tasks. They also assist in customer development and qualifying new opportunities.
- What qualifications are essential for the Sales Support Engineer role at Siemens?
- A Bachelor's degree in Mechanical/Electrical Engineering is desired, along with at least 3 years of experience in managing and developing customer relationships. Proficiency in Microsoft Office and the ability to work with enterprise systems are also crucial. Legal authorization to work in the US without sponsorship is required.
- Is this Sales Support Engineer position remote or hybrid?
- This position is designated as remote/hybrid and requires the candidate to reside in the greater Atlanta or Texas area.
- What kind of career growth opportunities are available with this Sales Support Engineer role at Siemens?
- This role provides a pathway to develop the skills necessary for a sales position, offering potential career advancement into a Sales Engineer role if desired.
- What industry experience is preferred for a Sales Support Engineer at Siemens?
- Preferred qualifications include 1-3 years of experience in the Electrical Industry, 1-3 years of experience working with contractors, manufacturers, or distributors, and 1-3 years of previous sales or similar professional experience.
- How does Siemens approach diversity and inclusion for its Sales Support Engineer roles?
- Siemens is committed to fostering an inclusive and diverse team culture, valuing unique identities and perspectives. They aim to provide equitable opportunities and attract the best talent based on qualifications, skills, and experiences, encouraging employees to bring their authentic selves to work.