Sr. Manager, Web Analytics

Sr. Manager, Web Analytics at Shutterfly

At Shutterfly, we make life’s experiences unforgettable. We believe there is extraordinary power in self-expression. That’s why our family of brands helps customers create products and capture moments that reflect who they uniquely are.

As a team manager with individual contributor responsibilities, you will be part of a centralized data analytics community that encourages collaborations, learning opportunities, and thought partnership from other analysts and data scientists. You will partner with cross-functional teams in Product Management, Business Development, E-commerce, and Category Business Managers and other cross-functional stakeholders to identify key metrics and attributes that contribute to profitability and growth and answer complex business questions. You will play a key role in helping the stakeholders become a world-class data and insights-driven team.

What You'll Do Here

• Team Leadership and Development: Must have experience leading a team of direct reports. Lead, mentor, and develop a team of analysts, fostering a collaborative and innovative environment. Advocate for team members' professional growth and ensure the team meets its deliverables. Leverage organizational resources to improve team efficiency.
• Strategic Analytics: Define and implement analytics strategies to support business objectives. Develop measurement frameworks and key performance indicators (KPIs) to track and improve business performance.
• Cross-Functional Collaboration: Partner with executive leaders across multiple business lines to align key metrics with strategic goals, identify and size growth opportunities, and answer complex business questions. Serve as a subject matter expert in analytics.
• Data Management and Reporting: Oversee the retrieval, manipulation, and analysis of data across team. Develop and maintain reports and dashboards to provide stakeholders with actionable insights and the ability to self-serve. Develop requirements for data that meets future business needs and partner with technology teams to deliver data projects.
• Innovation and Best Practices: Stay current with industry trends, new technologies, and best practices in data analytics. Drive data literacy and foster a positive learning environment around analytics, data science, and data visualization.

The Skills You'll Bring

• Technical Proficiency: Highly skilled in SQL (4+ years using daily), Python or R a plus, data storytelling, and data visualization tools such as PowerBI and Excel. Strong understanding of data management best practices.
• Analytical Expertise: Proven ability to analyze large data sets, develop analytics frameworks, and deliver actionable insights utilizing a variety of analytical and statistical approaches. Data storyteller who is adept at summarizing complex data analysis into easy-to-understand visuals and presentations up to an executive level.
• Leadership and Communication: Excellent leadership and communication skills, with the ability to present complex data to executive leaders. Proven success driving organizational change through data-informed insights. Strong project management skills and the ability to drive multiple large programs simultaneously.
• Bachelor's degree in a quantitative field (Master's preferred).
• 10+ years of progressive experience in analytics, including 5+ years managing analytics teams.
• Experience in e-commerce analytics is a plus.

This opportunity can be remote, but candidates must reside in a state in which Shutterfly is registered to do business. This includes all US states except District of Columbia, North Dakota, Mississippi, Rhode Island, Vermont, and Wyoming.

Key skills/competency

• Web Analytics
• SQL
• Data Visualization
• E-commerce Analytics
• Team Leadership
• Strategic Analytics
• KPI Development
• Data Storytelling
• Cross-functional Collaboration
• Project Management