ServiceNow Developer
Shutterfly · Minnesota, United States
- Hybrid
- Full-time
- $100,000 / year
- Minnesota, United States
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Job highlights
- Develop and implement ServiceNow solutions.
- Collaborate with stakeholders for technical solutions.
- Ensure high-quality, timely solution delivery.
- Identify and resolve technical issues.
- Stay updated on ServiceNow best practices.
About the role
ServiceNow Developer
At Shutterfly, we make life’s experiences unforgettable. We believe there is extraordinary power in self-expression. That’s why our family of brands helps customers create products and capture moments that reflect who they uniquely are.
Shutterfly is looking for a ServiceNow Developer to join their team! The ServiceNow Developer will support the development and implementation of ServiceNow solutions in ITSM, ITOM, CMDB, Discovery, and Automation.
Note: We are unable to provide sponsorship for this position at this time.
What You'll Do Here
- Support the development and implementation of ServiceNow solutions, including customizations, integrations, and workflow automation.
- As directed, work closely with team leaders, project managers, business analysts, and other stakeholders to understand business requirements and translate them into technical solutions.
- Collaborate with other developers and architects to ensure that solutions are delivered on time and with the highest quality.
- Identify and resolve technical issues and roadblocks.
- Stay current on ServiceNow's best practices, trends, and new functionality.
- Participate in the design and review of technical solutions and architecture.
- Collaborate with cross-functional teams to ensure seamless integration with other systems and processes.
- Contribute to the development and maintenance of technical documentation.
- Participate in code reviews and provide feedback to ensure code quality.
- Troubleshoot and debug issues with existing solutions.
- Perform other duties as needed or assigned.
The Skills You'll Bring
- A Bachelor's degree in Computer Science or a related field (preferred).
- ServiceNow Certified Administrator (CSA) preferred.
- 3+ years of experience supporting the ServiceNow platform.
- Excellent communication skills and ability to work collaboratively in a team environment.
- Strong problem-solving and analytical skills.
- Experience with Agile development methodologies.
- Accomplished with integrating ServiceNow and other systems using APIs or other integration methods.
- Adept with JavaScript, HTML, and CSS.
- Experience with ITIL processes and service management best practices.
Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.
This position will accept applications on an ongoing basis until filled.
#SFLYTechnology
Key skills/competency
- ServiceNow Development
- ITSM Solutions
- ITOM Implementation
- CMDB Management
- Discovery and Automation
- JavaScript
- API Integrations
- Agile Methodologies
- Technical Documentation
- Problem-Solving
Skills & topics
- ServiceNow Developer
- ServiceNow
- ITSM
- ITOM
- CMDB
- Discovery
- Automation
- JavaScript
- API Integration
- Agile
- Developer
- Software Engineer
How to get hired
- Customize your resume: Highlight your ServiceNow experience, JavaScript, API integrations, and ITIL knowledge.
- Tailor your application: Emphasize your problem-solving skills and collaborative approach, aligning with Shutterfly's values.
- Prepare for technical questions: Be ready to discuss ServiceNow customizations, integrations, and coding (JavaScript, HTML, CSS).
- Showcase soft skills: Demonstrate strong communication and teamwork, essential for this collaborative role.
- Research Shutterfly: Understand their mission to make life's experiences unforgettable and their commitment to DEI.
Technical preparation
Master ServiceNow modules (ITSM, ITOM, CMDB).,Practice JavaScript for ServiceNow scripting.,Build sample API integrations.,Review ITIL processes and best practices.
Behavioral questions
Describe a complex ServiceNow problem you solved.,How do you collaborate with non-technical stakeholders?,How do you stay updated on ServiceNow trends?,Tell me about a time you improved a process.
Frequently asked questions
- What are the key technical skills required for the ServiceNow Developer role at Shutterfly?
- The ServiceNow Developer role at Shutterfly requires proficiency in JavaScript, HTML, and CSS. Experience with integrating ServiceNow and other systems using APIs is also crucial. A strong understanding of ITIL processes and service management best practices is expected.
- Does Shutterfly offer sponsorship for the ServiceNow Developer position?
- Unfortunately, Shutterfly is unable to provide sponsorship for this ServiceNow Developer position at this time.
- What is the preferred educational background for a ServiceNow Developer at Shutterfly?
- While not strictly mandatory, Shutterfly prefers candidates to have a Bachelor's degree in Computer Science or a related field for the ServiceNow Developer position.
- Is a ServiceNow Certified Administrator (CSA) certification required for the ServiceNow Developer role?
- A ServiceNow Certified Administrator (CSA) certification is preferred for the ServiceNow Developer role at Shutterfly, but not strictly required. However, it demonstrates a strong foundation in the platform.
- What experience level is expected for the ServiceNow Developer at Shutterfly?
- Shutterfly is looking for a ServiceNow Developer with at least 3 years of experience supporting the ServiceNow platform. Experience with Agile development methodologies is also a plus.
- What are the main responsibilities of a ServiceNow Developer at Shutterfly?
- The main responsibilities include supporting the development and implementation of ServiceNow solutions, handling customizations, integrations, and workflow automation. Developers will also collaborate with stakeholders, identify and resolve technical issues, and contribute to technical documentation.
- How does Shutterfly approach diversity and inclusion for its ServiceNow Developer roles?
- Shutterfly is committed to supporting a diverse and inclusive workforce. They welcome all applicants and evaluate them based on their qualifications, reflecting their value of Embracing our Differences.
- What is the application process for the ServiceNow Developer job at Shutterfly?
- Applications for the ServiceNow Developer position are accepted on an ongoing basis until the role is filled. It's recommended to apply early and ensure your resume highlights relevant ServiceNow and technical skills.
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