ECommerce Specialist II

About Spoonflower & Shutterfly

At Spoonflower (part of the Shutterfly family of brands), our mission is to empower your vision by helping you discover the perfect design for you and your print on wallpaper, fabric, or home decor. Spoonflower connects independent artists worldwide who create designs with consumers, makers, and interior designers looking for unique designs and products that are right for their projects.

If you’re a self-starter who is eager to learn and make an impact, join the newly formed eCommerce team at Spoonflower!

We’re singularly focused on evolving the Spoonflower.com experience to even better help homeowners and small businesses create beautiful, elevated spaces that are uniquely theirs. Everything that you see on the site—from UX and search technology to email capture and brand positioning and more—is an area of opportunity.

Tap into your passion for doing what’s right for the consumer, making data-driven decisions, and creative problem solving. Make your mark!

Key Impact Areas

• Own the everyday planning and execution of the majority of site updates—with assistance from other team members. You will be the source of truth for the site calendar.
• Become our in-house expert on our CMS and be a critical player in ideating and deciding on its enhancements and improvements.
• Flex your storytelling skills by crafting landing pages to help create cohesive user journeys on site and from marketing channels.
• Help launch our new creative briefing and specs processes.
• Support the growing eCommerce team in any and all areas of site experience, A/B testing, web analytics, content creation, and more.
• Collaborate closely with and learn from cross-functional experts in Product, Performance Marketing, and Merchandising.
• Help create and maintain our new organizational system to keep trackers, shared folders, and living documents updated and easily accessible to teams.

Qualifications

• 2+ years of experience in digital marketing, content production, or operations.
• Maniacal attention to detail, strong organization skills, and creative problem solving.
• Familiarity with CMS platforms, project management tools, and/or online data input.
• Has a creative eye and passion for a delightful site or app experience.
• Ability to thrive in and desire for a fast-paced, pivoting environment.

Diversity & Inclusion

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.

Compensation & Benefits

The compensation package for this role is based on multiple factors, such as job level, responsibilities, location, and candidate experience. This position may be eligible for a bonus incentive, health benefits, a 401K program, and other employee perks. More details about our company benefits can be found at https://shutterflyinc.com/benefits/.

Work Arrangement

This opportunity can be remote, but candidates must reside in a state in which Shutterfly is registered to do business. This includes all US states except District of Columbia, North Dakota, Mississippi, Rhode Island, Vermont, and Wyoming.

Key skills/competency

• eCommerce Operations
• Content Management Systems (CMS)
• Site Merchandising
• Web Analytics
• A/B Testing
• Digital Marketing
• Project Management
• User Experience (UX)
• Landing Page Optimization
• Creative Problem Solving