Senior Pre-sales Solution Engineer (AV/IT) - Dallas, TX
Shure · Dallas, TX
- Hybrid
- Full-time
- $144,000 / year
- Dallas, TX
Job highlights
- Partner with B2B clients on AV/IT solutions.
- Design and propose tailored technology strategies.
- Analyze customer needs and educate them.
- Achieve sales targets and KPIs.
- Collaborate with sales and technical teams.
About the role
Senior Pre-sales Solution Engineer AV IT
Lead High-Impact AV/IT Strategies as a Senior Pre-Sales Solutions Engineer at Shure. As a Solutions Engineer, you’ll be a key partner to our B2B customers - helping them understand how Shure’s industry-leading technology can solve real-world challenges. You’ll create demand by proactively engaging prospects, uncovering needs, and proposing smart, tailored AV/IT solutions that elevate the customer experience. You’ll use your technical insight to engage customers early, understand their challenges, and recommend the best path forward with Shure solutions.
We’re looking for someone who communicates with confidence, understands AV/IT systems deeply, and thrives in a consultative, relationship-driven environment. If you enjoy solving problems, educating customers, and driving meaningful business growth, you’ll feel right at home here.
This role is based in the Dallas, TX area. If you are interested in similar roles in other metropolitan areas across the U.S., please view our openings at www.shure.com/careers.
Responsibilities
- Identify and Target Prospects: Research and identify potential B2B customers who could benefit from Shure’s AV and IT solutions.
- Lead Generation: Develop and implement strategies to generate leads through various channels, including webinars, social media, and industry events.
- Market Research: Stay updated on industry trends, competitor activities, and customer needs to refine prospecting approaches. Qualify projects and determine their potential readiness to benefit from Shure’s solutions.
- Customer Needs Analysis: Understand and document customer business challenges and needs through active listening and strategic questioning.
- Product Education: Develop and deliver customized content to educate prospects about Shure's products and solutions, demonstrating how our offerings can address their AV and IT requirements effectively.
- Solution Proposal: Lead complex solution design and implementation by delivering tailored recommendations to address end-user needs.
- Sales Targets: Meet or exceed assigned sales targets and KPIs through effective management of the sales cycle (Opportunity tracking in Salesforce). Proactively monitor expansion and growth opportunities with key accounts.
- Team Collaboration: Work closely with the sales team, marketing department, customer success, and technical experts to ensure cohesive and comprehensive customer experiences.
- Reporting: Maintain accurate and up-to-date records of prospect interactions, sales activities, and performance metrics using Salesforce CRM tools.
- Represent Shure at Industry events and conferences.
- Act as a thought leader to drive adoption of new technologies and best practices.
- Lead customized end-user engagement activations.
Qualifications
- Bachelor’s degree in Engineering, Marketing, Communications, or a related field.
- 5 or more years of experience using skills as a seasoned, experienced professional with a comprehensive technical knowledge of audio principles and products.
- Experience providing audio technical support, audio design, and audio equipment set-up.
- Background or experience with 1-2 of the following: integration, conferencing, or networking.
- Understanding of industry practices and/or company policies and procedures.
- Excellent communication and presentation skills.
- Enjoy meeting and dealing with new people.
- Knowledge of audio DSP technology.
- Expert troubleshooting skills.
- Ability to learn new technologies.
- Ability to handle multiple assignments, work independently, and see projects through to successful completion.
- Detail-oriented, well-organized, and good time management skills.
- 50% travel annually – including some weekends – is required.
Applicants for this position must be currently authorized to work in the United States on a full-time basis. Shure will not sponsor applicants for this position for work visas.
Who We Are
Shure’s mission is to be the most trusted audio brand worldwide – and for over a century, our Core Values have aligned us to be just that. Founded in 1925, we are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more. And quality doesn’t stop at our products. Our talented teams strive for perfection and innovate every chance they get. We offer an Associate-first culture, flexible work arrangements, and opportunity for all.
Shure is headquartered in United States. We have more than 35 regional sales offices, engineering hubs, distribution centers and manufacturing facilities throughout the Americas, EMEA, and Asia.
Join Shure and Amplify Your Impact. Explore our unique culture and learn the key pillars that define our legacy of excellence.
THE MIX MATTERS
Don’t check off every box in the job requirements? No problem! We recognize that every professional journey is unique and are committed to providing an equitable candidate experience for all prospective Shure Associates. If you’re excited about this role, believe you’ve got the skills to be successful, and share our passion for creating an inclusive, diverse, equitable, and accessible work environment, then apply!
PAY TRANSPARENCY
Shure offers a competitive compensation structure that is reviewed annually to attract, hire, and retain the industry’s top talent. Base salaries vary based on qualifications, geography, experience, and expertise in each respective discipline. The range displayed on each job posting reflects the minimum and maximum base salary for the opportunity. The base salary for this position ranges from $85,000 to $144,000. This position may also be eligible for our sales incentive pay program, which varies based on individual and Company performance in the year. If your salary expectations do not align, still apply as we are often flexible on the seniority of posted positions. All positions also include an award-winning benefits package.
WE GOT YOU - Our Benefits
At Shure, we prioritize the well-being of our Associates. We offer competitive rewards packages to full-time and part-time Associates working 24 or more hours a week that address physical, mental, financial, and overall well-being. Our benefits include comprehensive healthcare, mental health and retirement savings plans, generous paid time off programs, employee discounts, professional development opportunities, work-life balance initiatives, employee recognition programs, and volunteering/community involvement opportunities. To learn more, check out our Benefits At A Glance.
Key skills/competency
- Audio Visual IT Solutions Engineering
- Pre-Sales Technical Consulting
- B2B Customer Engagement
- Solution Design and Proposal
- Sales Cycle Management
- Audio DSP Technology
- Troubleshooting and Problem Solving
- Communication and Presentation Skills
- Lead Generation Strategies
- CRM Software (Salesforce)
Skills & topics
- Senior Pre-sales Solution Engineer
- AV IT
- Audio Visual
- IT Solutions
- Pre-Sales
- Solution Engineering
- B2B Sales
- Customer Needs Analysis
- Salesforce
- DSP Technology
- Shure
- Dallas
- Engineering
- Technical Sales
- Conferencing
- Networking
How to get hired
- Tailor your resume: Highlight your AV/IT expertise, B2B sales experience, and successful solution proposals. Quantify achievements in sales targets and customer impact.
- Showcase technical depth: Emphasize your knowledge of audio principles, DSP technology, integration, conferencing, or networking. Detail your troubleshooting skills and ability to learn new technologies.
- Demonstrate consultative skills: Provide examples of how you analyze customer needs, educate clients, and build relationships. Highlight your communication and presentation abilities.
- Prepare for technical and behavioral questions: Be ready to discuss specific AV/IT challenges, your problem-solving approach, and how you collaborate with sales teams.
- Understand Shure's values: Research Shure's commitment to quality, innovation, and their Associate-first culture to align your responses during the interview process.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key technical skills for a Senior Pre-sales Solution Engineer at Shure?
- For the Senior Pre-sales Solution Engineer role at Shure, key technical skills include a comprehensive understanding of audio principles and products, experience in audio technical support and design, and background knowledge in integration, conferencing, or networking. Proficiency in audio DSP technology and expert troubleshooting skills are also essential. The ability to quickly learn new technologies is crucial for staying ahead in this dynamic field.
- How important is B2B sales experience for this Senior Pre-sales Solution Engineer position at Shure?
- B2B sales experience is highly important for the Senior Pre-sales Solution Engineer at Shure. The role involves identifying and targeting B2B customers, generating leads, and meeting sales targets. Your ability to understand customer business challenges, propose tailored solutions, and manage the sales cycle through tools like Salesforce will be critical to your success.
- What is the typical career progression for a Senior Pre-sales Solution Engineer at Shure?
- While specific paths can vary, a Senior Pre-sales Solution Engineer at Shure often progresses into roles with greater strategic responsibility, such as Sales Engineering Manager, Key Account Manager, or even moving into product management or broader technical leadership positions. The company's commitment to professional development and an Associate-first culture supports career growth within the organization.
- How does Shure ensure a good work-life balance for its Senior Pre-sales Solution Engineers?
- Shure emphasizes work-life balance through initiatives such as flexible work arrangements, generous paid time off programs, and a focus on the well-being of its Associates. While this role requires 50% travel, the company strives to provide resources and support to help employees manage their professional and personal lives effectively.
- What is the expected travel frequency for the Senior Pre-sales Solution Engineer role at Shure in Dallas, TX?
- The Senior Pre-sales Solution Engineer role requires approximately 50% travel annually, which may include some weekends. This travel is essential for engaging with clients, representing Shure at industry events, and conducting site visits to understand customer needs and present solutions.
- Can I apply for the Senior Pre-sales Solution Engineer role at Shure if I am not currently authorized to work in the US?
- Unfortunately, applicants for this Senior Pre-sales Solution Engineer position must be currently authorized to work in the United States on a full-time basis. Shure will not sponsor applicants for work visas for this particular role.
- What kind of training and professional development opportunities are available at Shure for a Solutions Engineer?
- Shure offers professional development opportunities as part of its comprehensive benefits package. This includes support for learning new technologies, which is crucial for a Solutions Engineer. Associates are encouraged to grow and innovate, aligning with the company's commitment to continuous improvement.
- How does Shure handle salary negotiations for the Senior Pre-sales Solution Engineer role?
- Shure offers a competitive compensation structure, with the base salary for this position ranging from $85,000 to $144,000. The company states that salary varies based on qualifications, geography, experience, and expertise. They are often flexible on the seniority of posted positions, so even if your salary expectations don't perfectly align, it's encouraged to apply.