Product Partner Manager

Product Partner Manager at Shopify

Join the Product Partnerships team at Shopify and become a catalyst in the fintech and payments revolution. This isn't just a role; it's a mission to redefine commerce through strategic alliances. If you thrive in fast-paced environments, master complex projects, and can rally cross-functional teams toward shared goals, you're in the right place. You'll partner with product, sales, operations, finance, legal, and marketing to innovate new product features and streamline user experiences with our most strategic partners. Think acquirers, banks, fintechs, PSPs, and gateways. Your expertise will shape the future of Shopify's Payments Product areas and our Payments Platform ecosystem.

Key Responsibilities:

• Cultivate deep insights into the payments ecosystem, supporting Shopify's global product strategies through diverse partnerships and integrations.
• Master Shopify's merchant services products, collaborating with our Product team to leverage third-party solutions.
• Steer relationships with leading fintech/payment giants, identifying and evaluating new growth opportunities across networks, wallets, and other payment verticals.
• Own the entire deal process from initial qualification to launch, ensuring success through clear KPIs and growth targets.
• Collaborate with Marketing to create impactful co-marketing campaigns with defined goals and KPIs.
• Engage partners with product updates and QBRs to amplify Shopify's brand and thought leadership.
• Navigate contract negotiations and renewals, adapting to changing business priorities.

Qualifications:

• 5+ years of experience in building and implementing partnerships within fintech, commerce, technology, SaaS/BaaS, or financial services.
• Exceptional communication skills, capable of conveying ideas across all levels.
• Proven experience in collaborative product development with strategic partners in the payments space.
• Strong negotiating skills to drive positive-sum outcomes.
• Robust cross-functional collaboration skills, able to manage multiple stakeholders and projects.
• Self-directed, thriving on change, and able to prioritize effectively in a remote environment.

Bonus: Experience managing complex product partnerships with large companies.

Bonus: Startup experience where getting things done was paramount.

Ready to redefine commerce through strategic partnerships? Join the team making commerce better for everyone.

Please note - We're filling positions at the Senior and Staff levels. Levelling will depend on experience and interview performance.

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About You

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion
• Put AI agents and tools to work on the tasks they're built for, and focus on the work only humans can do
• Embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

Key skills/competency

• Fintech Partnerships
• Payments Ecosystem
• Strategic Alliances
• Product Development
• Contract Negotiation
• Cross-functional Collaboration
• SaaS/BaaS Expertise
• Commerce Solutions
• Go-to-Market Strategy
• Relationship Management