Machine Learning Applied Scientist

About The Role

Step into the future of AI with Shopify, where you'll be at the helm of cutting-edge machine learning innovation that transforms commerce and solves complex challenges. Leverage your expertise in Natural Language Processing (NLP), Large Language Models (LLMs), and AI solutions to design, develop, and deploy state-of-the-art machine learning models. Work on impactful projects that enhance our products and services, ensuring AI solutions are effective, ethical, and scalable.

This Machine Learning Applied Scientist role may require on-call work. Ready to redefine the future of AI with innovative solutions? Join the team that’s making commerce better for everyone.

Key Responsibilities

• Design and implement machine learning models in NLP and LLMs to address business challenges and improve customer experiences.
• Collaborate with cross-functional teams to integrate AI solutions into products for seamless deployment.
• Conduct research and experimentation to explore new methodologies and technologies, staying at the forefront of advancements in AI.
• Optimize models for production environments, focusing on scalability, efficiency, and performance.
• Analyze complex datasets to derive actionable insights for product development and strategy.
• Contribute to the academic community through publications and patents, sharing innovations with the broader field.

Qualifications

• Proven experience in developing and deploying machine learning models, particularly in NLP and LLMs (e.g., BERT, T5, GPT).
• Proficiency in programming languages such as Python, with experience in ML frameworks (e.g., TensorFlow, PyTorch).
• Strong understanding of AI, model optimization, and deployment strategies.
• Excellent analytical skills with the ability to communicate complex ideas effectively.
• Ph.D. or Master’s degree in Computer Science, Data Science, or a related field with a focus on machine learning and AI is preferred but not required.

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About You

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion
• Put AI agents and tools to work on the tasks they're built for, and focus on the work only humans can do
• Embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

Key skills/competency

• Natural Language Processing (NLP)
• Large Language Models (LLMs)
• Machine Learning (ML)
• AI Solutions Development
• Model Optimization
• Scalability
• Python Programming
• TensorFlow
• PyTorch
• Data Analysis