Executive Assistant

About The Role

This is not a seat to fill. It's a problem to solve.

Our product leaders move at startup speed while operating at scale. They're building the future of commerce, making decisions that impact millions of merchants, and context-switching across initiatives faster than most people change their calendar view. They need someone who doesn't just manage their time—they need someone who controls their attention.

This isn't a learning role. We’re looking for folks who can partner from day one.

What You'll Actually Do

In this individual contributor role you'll be a true extension of your executive. You represent them in every interaction—every email, every meeting prep, every decision about what gets their attention. You'll think three steps ahead: are the meeting artifacts linked? Who's missing from this conversation? Does my executive have the context they need for their next meeting to be successful?

You'll manage where your executive focuses their attention, not just the time in their calendars. When dozens of priorities compete for focus, you'll know which deserves time now and which can wait. You'll prepare high-value interactions so your leader shows up informed, and ready to make an impact.

You'll bring operational excellence and ingenuity. You'll operationalize visions, coordinate cross-functional initiatives, and create structure in chaos—all without needing to be told how. You'll know when to work in real-time and when to work async, adapting seamlessly to your leader's rhythm.

You'll be a confident thought partner. You'll ask smart questions, earn trust quickly, and make every day run smoother so your leader can focus on what matters most.

Qualifications

• You’ve supported senior executives (VP/SVP at large tech companies, or President/CEO at smaller orgs) and understand what it means to be an extension of someone
• You’re meticulous to the point of obsession—you notice patterns, you catch details others miss, and you can't unsee when something's out of place
• You crave intensity and fast-paced environments—you don't just tolerate chaos, you thrive in it
• You show up with confidence and self-assuredness—you don't second-guess yourself; you ask the right questions, and you earn trust quickly
• You’re energized by high standards and see feedback as a gift.
• You’re endlessly curious about and experiment with new automations and new technologies to get shit done.

The supported executive for this role is based in our Toronto Port (office).

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About You

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion
• Put AI agents and tools to work on the tasks they’re built for, and focus on the work only humans can do
• Embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.

Key skills/competency

• Executive Support
• Calendar Management
• Operational Excellence
• Cross-functional Coordination
• Attention Management
• Strategic Partnering
• High-Impact Communication
• Proactive Problem-Solving
• Advanced Organizational Skills
• Digital Productivity Tools