Deal Pricing Analyst

About The Role at Shopify

At Shopify, we are dedicated to making commerce better for everyone and empowering entrepreneurship globally. The Deal Pricing Analyst plays a critical function in this mission, operating at the intersection of product, sales, and finance to unlock value and product adoption, from small businesses to enterprise merchants.

Our primary objective is to build and operationalize the best commercial pricing experience for merchants on Shopify, ensuring profitability across all product lines. We are looking for a Deal Pricing Analyst to join our team and deliver on tactical pricing and operational initiatives impacting Shopify Payments and other Merchant Service products. Shopify Payments is currently available in 39 countries and processed over $180B in GPV in 2024. This is a unique opportunity to make financial decisions that directly impact large merchants, their business success, and Shopify’s bottom line.

(Preference for candidates based in US/CA - EST timezone.)

Role Responsibilities

• Conduct regular reviews of client pricing rates (specifically card processing rates), evaluate market trends, and benchmark against competitors to ensure accuracy and competitiveness.
• Collaborate with sales, product, and finance teams to develop and implement appropriate pricing strategies that support business goals and enhance profitability.
• Analyze complex pricing data and provide recommendations based on your findings.
• Prepare and provide detailed reports on pricing trends, historical performance, and rate structure analysis to executive stakeholders.
• Analyze, understand, and explain how market cost trends are impacting merchants' processing costs and Shopify's profitability to senior Sales and Merchant Success teams.
• Maintain and improve tools and resources associated with the rate review process.
• Proactively identify pricing optimization opportunities and work cross-functionally with finance, operations, marketing, sales, and merchant success to execute.

Requirements for the Role

• Strong understanding of the payments industry (credit card networks, Interchange costs, digital and in-person payment methods, EMEA local payment methods, etc.), market trends, and regulatory environment is preferred.
• Experience in pricing, rate analysis, or in a similar role (deal desk), preferably in the payment or software industry.
• Strong attention to detail and accuracy in handling numerical data.
• Proficient in Excel & Google Sheets for financial analysis.
• Resourceful & self-learner.
• Analytical thinker with a solutions-oriented mindset.
• Strong communication, negotiation, and conflict resolution skills, as well as the ability to build cross-functional relationships in a remote-first environment.
• The ability to make nuanced decisions in a fast-paced environment.
• Strong organizational and time management skills with the ability to prioritize and handle multiple tasks.
• A proactive approach and ability to take initiative, working both independently and as part of a team.
• Understands, and is comfortable working with & helping build, AI-based solutions to enhance operational efficiency.
• A willingness to learn and actively contribute to the development of AI-based solutions aimed at boosting operational efficiency.

Bonus Experience

• A strong understanding of the payments industry, credit card networks, and the life-cycle of a transaction.
• Knowledge of Shopify Payments and/or Shopify Plus products and merchants.
• Knowledge or desire to learn SQL as it relates to creating standardized reporting.

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About You

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone.
• Excel by seeking professional and personal hypergrowth.
• Keep up with an unrelenting pace (the week, not the quarter).
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change.
• Bring critical thought and opinion.
• Put AI agents and tools to work on the tasks they're built for, and focus on the work only humans can do.
• Embrace differences and disagreement to get shit done and move forward.
• Work digital-first for your daily work.

We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.

Key skills/competency

• Pricing Strategy
• Payments Industry Knowledge
• Financial Analysis
• Market Trend Analysis
• Data Analysis
• Cross-functional Collaboration
• Negotiation Skills
• Operational Efficiency
• AI-based Solutions
• Stakeholder Reporting