Account Executive - SMB Retail Americas
Shopify
Job Overview
Who's the hiring manager?
Sign up to PitchMeAI to discover the hiring manager's details for this job. We will also write them an intro email for you.
Job Description
About The Role
Join Shopify’s Retail SMB team as an Account Executive focused on winning new business. You will work with entrepreneurs and small retail businesses to modernize how they sell online and in-store by matching Shopify’s commerce and POS capabilities to the business needs.
Key Responsibilities
- Own a defined territory and build a plan to win high-potential Retail SMB merchants.
- Generate pipeline through direct outreach including cold calls, emails, and door-knocking.
- Run discovery to understand merchant goals and recommend the right Shopify solution.
- Manage the full sales cycle from first contact through negotiation and signature.
- Engage multiple stakeholders and drive alignment on next steps.
- Partner with Marketing, Solution Engineering, and Customer Success to improve outcomes.
- Stay current on product updates and retail/commerce trends.
- Operate with discipline, prioritization and forecasting cadence.
Qualifications
- Experience in face-to-face selling and direct prospecting.
- Track record of new business acquisition and full-cycle deal ownership.
- Strong communication and relationship-building skills.
- Experience with commerce and/or POS systems is a plus.
- Familiarity with CRM and sales tools like Salesforce.
What We’re Looking For In Salespeople
Shopify seeks candidates with a builder mindset, closing discipline, outbound excellence, technical sales craft, execution intensity, and high agency. You should be comfortable with ambiguity and change.
How We Work
At Shopify, you are rewarded with autonomy, high standards, and a fast pace. Expect to iterate, challenge, and take ownership of outcomes.
About Shopify
Shopify puts independence within reach by empowering entrepreneurs globally. Since 2006, Shopify has grown significantly, impacting millions of merchants in 175 countries.
About You
Successful candidates care about their work, seek growth, maintain resilience, are innovative with AI tool usage, and embrace digital-first work practices.
Key skills/competency
- Sales
- Retail
- Pipeline
- Cold Outreach
- Discovery
- Negotiation
- CRM
- POS
- Forecasting
- Multi-stakeholder
How to Get Hired at Shopify
- Research Shopify's culture: Understand their mission and values.
- Customize your resume: Highlight full-cycle sales experience.
- Practice cold outreach: Be ready with direct sales examples.
- Prepare for CRM demos: Showcase Salesforce proficiency.
Frequently Asked Questions
Find answers to common questions about this job opportunity
Explore similar opportunities that match your background