Staff Software Development Engineer
ShipBob · India
- Hybrid
- Full-time
- $150,000 / year
- India
Job highlights
- Design and implement secure IAM solutions.
- Champion Zero Trust and compliance standards.
- Provide technical guidance and mentorship.
- Automate identity lifecycle management.
- Collaborate with cross-functional teams.
About the role
Staff Software Development Engineer - Identity and Access Management
As a member of the ShipBob Team, you will Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place. Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing. Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.
Role Description
We are seeking a Staff Engineer to join our Identity and Access Management (IAM) team as a hands-on Individual Contributor with strong Technical Guidance and Mentorship. This role focuses on designing and implementing secure, scalable AuthN/AuthZ solutions for both Workforce IAM and Customer Identity & Access Management (CIAM). The ideal candidate will have a security-first mindset, deep IAM expertise, and the ability to collaborate across teams to deliver compliant, high-performing identity services. This role reports to Director, Software Development.
What You’ll Do
- Design & Architecture: Architect, implement and maintain authentication (AuthN) and authorization (AuthZ) systems for enterprise and customer-facing applications. Build, test, and deploy identity solutions at global scale Define IAM standards and best practices for CIAM and workforce identity systems.
- Security & Compliance: Champion Zero Trust principles and ensure IAM solutions meet PCI-DSS, SOC 2, and other compliance requirements. Embed security controls and audit capabilities into identity workflows.
- Technical Guidance and Mentorship: Act as a senior Individual Contributor driving technical decisions and mentoring engineers. Influence IAM roadmap and strategy across multiple teams.
- Integration & Automation: Implement SSO, MFA, and federation using OAuth2, OIDC, SAML, SCIM. Automate identity lifecycle management with IaC tools (Terraform) and CI/CD pipelines.
- Cross-Functional Collaboration: Partner with Product, Security, and Platform teams to manage interdependencies and deliver seamless identity experiences.
What You’ll Bring To The Table
- Experience: 10+ years in software engineering, with 4+ years in IAM systems and AuthN/AuthZ design. Proven experience in CIAM and enterprise IAM applications.
- Technical Skills: Expertise in IAM protocols (OAuth2, OIDC, SAML, SCIM) and directory services (LDAP/AD). Familiarity with compliance frameworks (PCI, SOC 2, ISO 27001) and security best practices. Proficiency in C# as a programming language and IaC tools (Terraform).
- Soft Skills: Strong communication and collaboration skills. Ability to lead technically without direct people management.
- Preferred Skills: Experience with Okta, Auth0, Azure AD Knowledge of identity governance (IGA) and privileged access management (PAM). Exposure to cloud IAM (AWS, Azure, GCP) and Zero Trust architectures.
Perks & Benefits
- Medical, Term & Accidental Insurance
- All Purpose Leave (casual & sick time): 12 days
- Earned Leave: 15 days
- Public Holiday: 12 days
- Generous Maternity & Paternity Leave
- Quarterly Wellness Day
- Work From Home Allowance
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You
Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob’s environment isn’t the right fit for everyone, and that’s okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you.
Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).
About Us
ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Key skills/competency
- Staff Software Development Engineer
- Identity and Access Management (IAM)
- Authentication (AuthN)
- Authorization (AuthZ)
- CIAM
- Customer Identity and Access Management
- Workforce IAM
- Zero Trust
- OAuth2
- OIDC
- SAML
- SCIM
- Terraform
- C#
Skills & topics
- Staff Software Development Engineer
- Software Engineer
- Identity and Access Management
- IAM
- Authentication
- Authorization
- CIAM
- Customer Identity
- Workforce IAM
- Zero Trust
- OAuth2
- OIDC
- SAML
- SCIM
- Terraform
- C#
- Cloud IAM
- Security Engineer
- Compliance
- Remote India
How to get hired
- Tailor your resume: Highlight your 10+ years of software engineering experience, specifically 4+ years in IAM, AuthN/AuthZ, CIAM, and enterprise applications.
- Showcase technical expertise: Emphasize your proficiency in IAM protocols (OAuth2, OIDC, SAML, SCIM), directory services, compliance frameworks (PCI, SOC 2), C#, and IaC tools like Terraform.
- Demonstrate leadership: Provide examples of your technical guidance and mentorship to other engineers, and your ability to influence roadmaps.
- Prepare for technical interviews: Be ready to discuss your experience in designing and implementing scalable, secure identity solutions and your understanding of Zero Trust principles.
- Research ShipBob's culture: Understand their ownership mindset, high-performance culture, and commitment to collaboration to align your answers with their values.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities for a Staff Software Development Engineer at ShipBob?
- The Staff Software Development Engineer at ShipBob will be responsible for architecting, implementing, and maintaining authentication (AuthN) and authorization (AuthZ) systems for enterprise and customer-facing applications. This includes defining IAM standards, championing Zero Trust principles, ensuring compliance with frameworks like PCI-DSS and SOC 2, and automating identity lifecycle management. You will also provide technical guidance and mentorship to other engineers and collaborate with Product, Security, and Platform teams.
- What technical skills are most important for this Staff Engineer role at ShipBob?
- Key technical skills for this role include expertise in IAM protocols such as OAuth2, OIDC, SAML, and SCIM, as well as directory services like LDAP/AD. Proficiency in C# programming and Infrastructure as Code (IaC) tools like Terraform is essential. Familiarity with compliance frameworks (PCI, SOC 2, ISO 27001) and preferred experience with tools like Okta, Auth0, Azure AD, and cloud IAM (AWS, Azure, GCP) are also highly valued.
- Does ShipBob offer opportunities for professional growth in this Staff Engineer position?
- Yes, ShipBob emphasizes continuous learning and innovation. As a Staff Software Development Engineer, you will tackle real problems, create tangible solutions, and drive results that contribute to both ShipBob's success and your own professional growth. The role involves technical guidance and mentorship, offering opportunities to influence the IAM roadmap and strategy.
- What is the work arrangement for the Staff Software Development Engineer role at ShipBob?
- This Staff Software Development Engineer position is a remote role based in India. ShipBob offers a Work From Home Allowance to support employees in their remote work setup.
- How does ShipBob foster a collaborative environment for its engineers?
- ShipBob fosters collaboration by ensuring leaders are accessible and feedback flows in both directions. Every team member, regardless of seniority, is encouraged to step up and help when needed. This culture of transparency and mutual respect, combined with high standards, creates a rewarding work environment.
- What kind of compliance requirements does ShipBob's IAM solutions need to meet?
- ShipBob's IAM solutions must meet stringent compliance requirements, including PCI-DSS, SOC 2, and potentially others like ISO 27001. The role involves embedding security controls and audit capabilities into identity workflows to ensure adherence to these standards.
- Is prior experience with specific IAM vendors like Okta or Auth0 required for this role?
- While not strictly required, experience with specific IAM vendors such as Okta, Auth0, or Azure AD is considered a preferred skill. This indicates that while strong fundamental IAM knowledge is crucial, familiarity with these leading platforms is a plus and can enhance your application.