Cloud Engineer

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 Organizations Worldwide Rely On SHI’s Concierge Approach To Help Them Solve What’s Next. But The Heartbeat Of SHI Is Our Employees – All 7,000 Of Them. If You Join Our Team, You’ll Enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

The Cloud Engineer will collaborate with account and sales teams to evaluate customer cloud environments and design solutions that align with business objectives. This role involves strengthening technical relationships with partners, educating sales teams on cloud technologies, and serving as a technical lead and subject matter expert on projects. The engineer will implement and document cloud solutions, develop technical roadmaps for future implementations, and ensure security is integrated into all cloud architectures.

Role Description

• Collaborating with account teams to understand customer cloud environments through review and evaluation of cloud technologies, consumption, implementations, and processes
• Designing and proposing cloud solutions that meet customers' business objectives
• Collaborating with sales teams to drive the solution, including making recommendations and aligning the next steps for a sale
• Strengthening technical relationships with OEMs, strategic and emerging partners, and key cloud partners
• Educating sales teams on cloud solution selling and key technologies through various forms of training
• Conducting product training and positioning for the sales team and customers
• Implementing and thoroughly documenting cloud solutions and related technologies, including network design, security architecture, governance best practices, and connectivity
• Serving as the technical lead and subject matter expert on projects and workshops
• Developing technical roadmaps for future cloud implementations on public cloud platforms
• Ensuring security is integrated into all cloud solutions

Behaviors and Competencies

• Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.
• Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results.
• Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained.
• Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.
• Technical Troubleshooting: Can proactively seek out potential technical problems, initiate preventive measures, and contribute to innovative solutions.
• Collaboration: Can proactively seek out diverse perspectives, facilitate open communication among team members, and drive toward consensus and action.
• Listening: Can actively engage in listening by asking clarifying questions and providing feedback that shows a deep understanding of the conversation.
• Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency.

Skill Level Requirements

• Extensive knowledge of AWS, Azure, and/or Google Cloud Platforms - Intermediate
• The ability to understand and utilize cloud computing technologies, including virtualization, IaaS, PaaS, and SaaS delivery models, to implement and manage scalable cloud solutions - Intermediate
• The ability to understand and manage various infrastructure components (firewalls, load balancers, hypervisors, storage, monitoring, security) and use orchestration tools to develop comprehensive technical solutions - Intermediate
• The ability to design, implement, and support multi-tier applications and cloud-based architectures to meet organizational needs - Intermediate
• Proficient in migrating workloads to the Public Cloud and managing them efficiently - Intermediate

Other Requirements

• Completed Bachelor’s Degree or relevant work experience required
• 3-5 years of experience in a similar role
• Ability to travel to SHI, Partner, and Customer Events

Key skills/competency

• Cloud Architecture Design
• AWS, Azure, Google Cloud
• IaaS, PaaS, SaaS
• Technical Consulting
• Solution Implementation
• Security Architecture
• Technical Roadmapping
• Sales Enablement
• Network Design
• Documentation