Administration Manager - Finance Shared Service Centre

About Us

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.

Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

About The Role

As an Administration Manager - Finance Shared Service Centre, you will be responsible for administrative and compliance-related functions supporting hotel operations and the department, working with internal stakeholders, external parties and hotel properties in Hong Kong to ensure proper governance and regulatory compliance.

Key Responsibilities

• Manage insurance administration, including annual insurance programs, ad hoc coverage and claims handling, ensuring proper documentation, approval and compliance with internal requirements.
• Administer contract, agreement and document control, including safekeeping of originals, monitoring validity and renewals, and maintaining the Document Management System (DMS) in line with governance and audit requirements.
• Handle hotel licensing and regulatory matters, including applications, renewals and coordination with local authorities, ensuring full compliance for audit and inspection purposes, and providing support to sister hotels in Hong Kong when required.
• Coordinate fixed assets and inventory administration, including asset tagging, disposal of obsolete items with proper approval, and periodic fine arts inventory with sister hotels.
• Coordinate compliance-related activities, including fire, life & safety and IMS requirements (OHSAS, ISO18001 and ISO14001), training arrangements, inspections and completion of related records.
• Provide administrative, secretarial and operational support to Finance, including tender coordination, General Cashier relief and ad hoc duties assigned by the Head of Department.
• Perform any other duties as assigned by supervisors.

About You

• Higher Diploma or above in Business Administration, Management, Finance or related disciplines.
• At least 5 years of relevant experience in administration, compliance or finance-related functions, preferably within the hotel or hospitality industry.
• Proficient in Microsoft Office applications.
• Excellent organizational, time management, problem-solving and communication skills.
• Strong sense of responsibility and self-motivated team player.
• Good command of spoken and written English and Chinese.

Why Join Us

• A workplace that values your passion and supports self-realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Key skills/competency

• Insurance Administration
• Document Control
• Regulatory Compliance
• Hotel Licensing
• Fixed Assets Management
• Inventory Administration
• IMS Requirements
• Business Administration
• Finance Operations
• Microsoft Office