Intern - Restaurant Technology
Shake Shack · Atlanta, GA
- On site
- Part-time
- $52,000 / year
- Atlanta, GA
Job highlights
- Support POS system migration and implementation.
- Gain experience in restaurant technology systems.
- Collaborate with cross-functional teams.
- Participate in structured learning and networking.
- Work on meaningful business projects.
About the role
Restaurant Technology Intern
Our secret to leading the way in hospitality? We put our people first!
At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.
Join us and Be a Part of Something Good.
Our Summer Internship Program is built for students who want real experience, real ownership, and real impact. From day one, interns work on meaningful business projects that support teams across our Support Centers in New York City and Atlanta. You’ll collaborate with leaders, partner across functions, and see firsthand how ideas turn into action at a fast-growing, guest-focused company.
In addition to project work, interns participate in a structured cohort experience designed to provide exposure to our culture, our operations, and the people who make Shake Shack special.
Program Details
- Program Dates: June 11 – August 4 (8 weeks, 32 hours per week)
- Pay: $25/hour
- Work Model: Hybrid (Monday remote, Tuesday–Thursday in person)
- Eligibility: Rising college juniors and seniors
- Location: Atlanta Support Center
Project Title: Point of Sale Migration & Implementation
The intern will support the Restaurant Systems team with QA, Process, Documentation, implementation and migration of a new Point of Sale (POS) system. The initiative is designed to modernize transaction processing, unify operations across all sites, and deliver a platform capable of supporting current and future business requirements.
The program encompasses POS hardware and software deployment, EMV-compliant payment processing, Kitchen Display System (KDS) integration, loyalty and gift card program migration, inventory and menu management configuration, enterprise reporting and analytics, third-party delivery platform integrations, and a comprehensive training and change management program.
Program Experience
Throughout the summer, interns will take part in a series of cohort experiences designed to complement their project work and provide exposure to the broader business. Program experiences include:
- Intern Orientation & Cohort Kickoff
- Intern Mixers and networking events
- Shack visit & operational shadowing experience
- Leadership conversations with senior leaders
- Development workshops focused on leadership and communication skills
- Cross-functional cohort programming and collaboration
- Final project presentation & graduation event
Benefits At Shake Shack
A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:
- Weekly Pay and Performance bonuses
- Shake Shack Meal Discounts
- Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
- Medical, Dental, and Vision Insurance*
- Employer Paid Life and Disability Insurance*
- 401k Plan with Company Match*
- Paid Time Off*
- Paid Parental Leave*
- Access to Employee Assistance Program on Day 1
- Pre-Tax Commuter and Parking Benefits
- Flexible Spending and Dependent Care Accounts*
- Development and Growth Opportunities
Eligibility criteria applies
Click the "Apply" button above to apply for this opening.
About Us
Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good.".
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
Key skills/competency
- Point of Sale (POS) Systems
- Quality Assurance (QA)
- Process Improvement
- Documentation
- Implementation
- System Migration
- Restaurant Technology
- Project Support
- System Integration
- Change Management
Skills & topics
- Restaurant Technology
- Internship
- Point of Sale
- POS System
- System Migration
- QA
- Implementation
- Hospitality
- Atlanta
- Summer Intern
How to get hired
- Tailor your resume: Highlight relevant coursework, projects, and any experience with POS systems or technology implementation to match the Restaurant Technology Intern role.
- Showcase your initiative: Emphasize your ability to learn quickly, problem-solve, and contribute to team projects, demonstrating your potential for real impact at Shake Shack.
- Prepare for hybrid work: Understand the hybrid work model and be ready to discuss how you manage your time effectively both remotely and in the office.
- Express your passion: Articulate why you're interested in hospitality, technology, and Shake Shack's mission to 'Stand For Something Good' during your interview.
- Network strategically: Leverage any connections you have to Shake Shack or the hospitality industry and research key leaders within the company.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities for the Restaurant Technology Intern at Shake Shack?
- The Restaurant Technology Intern at Shake Shack will primarily support the Restaurant Systems team with Quality Assurance, process documentation, implementation, and migration of a new Point of Sale (POS) system. This includes assisting with hardware and software deployment, payment processing, system integrations, and change management.
- Am I eligible for the Restaurant Technology Intern position at Shake Shack?
- To be eligible for the Restaurant Technology Intern position at Shake Shack, you must be a rising college junior or senior. The program runs from June 11 to August 4, requiring 32 hours per week.
- What is the work model and location for this internship?
- This is a hybrid internship position. Interns will work remotely on Mondays and in person at the Atlanta Support Center from Tuesday to Thursday. The program duration is 8 weeks.
- What kind of project will I be working on as a Restaurant Technology Intern?
- You will be working on a Point of Sale (POS) Migration & Implementation project. This involves modernizing transaction processing, unifying operations, and deploying a new POS system that supports current and future business needs.
- Besides project work, what other experiences are included in the internship program?
- The internship program includes a structured cohort experience with activities like an Intern Orientation, networking events, Shack visits and operational shadowing, leadership conversations, development workshops, and a final project presentation.
- What are the benefits of interning at Shake Shack?
- Interns at Shake Shack receive weekly pay, performance bonuses, meal discounts, and access to exclusive corporate discounts. Eligible interns also receive medical, dental, vision insurance, life and disability insurance, a 401k plan with match, paid time off, and parental leave.
- How does Shake Shack support intern growth and development?
- Shake Shack is committed to intern development through hands-on project work, mentorship, training, leadership conversations, and development workshops focused on leadership and communication skills, all within a fun and inclusive environment.
- What is the pay rate for the Restaurant Technology Intern role?
- The Restaurant Technology Intern role offers a pay rate of $25 per hour.