Administration & Customer Service Opportunities

About the Administration & Customer Service Opportunities at SG Fleet AU

SG Fleet AU is seeking dedicated individuals for various Administration & Customer Service Opportunities. These roles are crucial in supporting our financial services operations, specializing in fleet management, vehicle leasing, and salary packaging across Australia, the UK, and NZ. We are a company with a significant portfolio under management and a large employee base, committed to diversity, work-life balance, and career development.

Roles Available Include:

• Customer Service Representatives: Handling enquiries, resolving issues, and supporting customers via phone, email, and chat.
• Administrative Assistants: Supporting teams with data entry, scheduling, and documentation.
• Coordinators: Assisting with order processing, customer follow-ups, and reporting.

Skills and Experience

To succeed in these roles, candidates should possess:

• Ability to build and maintain internal and external relationships with key stakeholders.
• Superior communication skills, both written and verbal, allowing for effective interaction at all levels.
• Ability to resolve problems through to complete resolution in a timely, effective manner.
• Strong organisational and prioritisation skills.
• Sound computer skills, including Intermediate MS Office proficiency.
• High level of numeracy aptitude, strong attention to detail, and the ability to understand complex finance/taxation concepts.

About You

We are looking for individuals who:

• Create teamwork, are flexible, and maintain an organised, open, and approachable working style.
• Actively foster useful internal, external, and cross-functional relationships.
• Critically analyse information and solve problems, demonstrating resourcefulness, perseverance, and accountability.
• Communicate professionally and are proactive in their thinking and planning.
• Strive for process consistency and service improvements.
• Exhibit a collaborative and engaging working style.
• Consistently take responsibility for high quality, high output work, showing innovative, forward thinking, strong attention to detail, and an ability to embrace change.

Who We Are

SG Fleet AU is a financial services company specializing in fleet management, vehicle leasing, and salary packaging. We operate across Australia, the UK, and NZ, managing a total portfolio of $2.5 Billion with over 1100 employees. Learn more about our culture and opportunities at sgfleet.com/au/about-us/careers.

Some of Our Perks Include:

• Up to 4 wellness days annually for recharge and relaxation.
• Industry-leading 20 weeks paid parental leave.
• Monetary service milestone awards.
• Clear career progression opportunities.
• Education support, including a learning budget and free LinkedIn Learning access.
• Two paid volunteer days each year.
• Health and wellbeing support, including a subsidy and an Employee Assistance Program.

What's Next

If you're ready for a new challenge with a company that values diversity, work-life balance, and professional growth, we encourage you to apply. We are an equal opportunity employer and welcome applications from Aboriginal and Torres Strait Islander candidates. Early application is advised as interviews may commence before the closing date. Successful applicants will undergo pre-employment screening.

Key skills/competency

• Customer Service
• Administrative Support
• Data Entry
• Relationship Management
• Problem Solving
• MS Office Suite
• Financial Acumen
• Organizational Skills
• Communication
• Teamwork