Apprentice Communications and Marketing Assistant

Apprentice Communications and Marketing Assistant at Severn Trent

At Severn Trent, we believe everyone deserves more. More care for the environment, more sustainable initiatives, and more support for the communities we serve. That's why we're on a mission to deliver bigger and better things, and we need passionate apprentices like you to help us achieve our goals.

Our people and culture are the heart of our success. We're proud to be in the top 5% of utility companies worldwide for employee engagement and ranked as a Top 50 UK Employer on Glassdoor. With nearly 10,000 dedicated colleagues, we're looking for more brilliant people who are eager to turn challenges into opportunities for a better future.

If you're excited to learn, and ready to make a real impact, we want you on our team.

Let's Tell You More

Apprenticeship Programmes are a great way to earn and learn! Our Apprentice Communications and Marketing Assistant Programme offers the perfect blend of personal and professional development, exposing you to the core of our business.

You’ll be supported every step of the way. Your role will be to gain practical experience in a few teams developing your knowledge and understanding of Severn Trent and the processes.

All of this will allow you to further develop your skills so you can communicate data effectively to a wide variety of stakeholders. Furthermore, you’ll support the development and delivery of multi‑channel internal and external communication campaigns, helping to bring ideas to life across social media, email, web, print, and events. You’ll work closely with a wide range of stakeholders, gaining hands‑on experience in how we plan, create, and deliver communications that support our diverse business units.

We welcome all apprentices from diverse backgrounds, as we know diverse minds bring new ideas and a different way of thinking. We are looking for someone who wants to build their career with us and grasp new opportunities, and in return we will support you with varied experiences, training and development to provide a grounding for your future career.

How Will The Programme Work?

You will be based at the Severn Trent Centre in Coventry, the heart of our patch. The programme allows you to gain exposure in different areas of the department so that you are equipped with the right skills to build your career here at Severn Trent.

In this exciting programme, you will have the chance to discuss your development and career ambitions in your 1-1 meetings with business leads, mentors, a study buddy, the cohort leader, and the New Talent Team.

As part of this apprenticeship, you will be studying towards a Level 4 Marketing Executive qualification. We encourage you to read the additional information about this qualification before applying.

What You Will Learn

• Planning and delivering multi-channel communication campaigns from initial brief through to evaluation.
• Creating engaging content for social media, web pages, newsletters, and printed materials.
• Supporting brand consistency across all internal and external communications.
• Developing professional communication, organisation, and project coordination skills that support campaign delivery from start to finish.
• Working collaboratively with designers, copywriters, and internal stakeholders to deliver high-quality outputs.
• Using marketing tools and platforms, such as social scheduling software, email marketing platforms, and Canva.

What We Are Looking For

We want our employees to care and to have a genuine passion for what we do as a business. We need people who want to make a difference in providing a vital service to our customers, now and for the long-term.

If you have the passion to succeed that we see in our apprentices every day, you’ll be a great match for our programme. We’d love you to be someone with:

• A creative mindset and curiosity about how marketing influences audiences.
• Strong written and verbal communication skills.
• An eagerness to learn, ask questions, and try new things.
• Good organisational skills and the ability to manage multiple tasks at once.
• Enthusiasm for working collaboratively as part of a busy and supportive team.
• A positive attitude, attention to detail, and willingness to get involved in a wide variety of projects.
• An interest in digital trends, social media, and how businesses communicate online.

About The Programme

Our New Talent Team will guide you and support you every step of the way. Furthermore, your line manager, mentor and apprentice buddy will be there to help you in making sure you reach your full potential here at Severn Trent.

• Location: Severn Trent Headquarters, Coventry, CV1 2LZ
• Standard: Marketing Executive (Level 4)
• Apprenticeship Duration: 24 months (excluding EPA)
• Starting Salary: £22,500
• Entry Criteria: Level 3 qualifications (A-Levels, BTEC National, NVQ/SVQ Level 3, Level 3 advanced apprenticeship)
• Driving Requirements: None
• Working Hours: 37 hours per week, Monday to Friday, 8am – 4pm working pattern.

How We’ll Reward and Care For You In Return

It’s not just a job you’ll get here, you’ll get a career too. We have a range of benefits that reward and recognise great work and award-winning training to ensure you reach your potential. And we’ll also help you play your part in looking after the environment and the community in which we live.

With that in mind, here are just some of our favourite perks that you’ll get being part of the Severn Trent family:

• 25 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year)
• Annual bonus scheme (of up to 15%, subject to eligibility)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our Academy
• Retail Offers
• Family friendly policies
• Two paid volunteering days per year

As if that isn’t enough, you’ll receive an annual salary increase whilst you’re on programme and you’ll also get an increase when you move into your first job.

Diversity and Inclusion

At Severn Trent we are passionate about our people. We want to make sure that we continue to foster a more diverse, inclusive, and cohesive culture that represents the communities and customers we serve. We’re making sure we keep up the progress with our wonderful working groups – LGBTQ+, Women in Operations & STEM, Disability and Ethnicity, who help us with our commitments. Find out more about our commitments to Diversity and Inclusion at Severn Trent.

Let’s Go

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

Key dates:

• Roles close on 16th March at Midday (12pm)
• Face to face assessments will run through April and May 2026
• Estimated start date - September 2026

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this programme and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate must be able therefore to demonstrate right to work without Severn Trent sponsorship.

Key skills/competency

• Marketing strategy
• Communication campaigns
• Content creation
• Social media management
• Email marketing
• Web content management
• Brand consistency
• Stakeholder engagement
• Project coordination
• Digital trends awareness