Servicing Representative – Default/Foreclosure ...
@ SERVION INC

New Brighton, Minnesota, United States
On Site
Posted 12 days ago

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XXXXXXXXX XXXXXXXXX XXXXXXX****** @servioninc.com
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Job Details

Overview

The Servicing Representative – Default/Foreclosure Specialist role involves extensive administrative work in the Foreclosure and Loss Mitigation operations within the Servicing Department at Servion Inc. The position requires a thorough understanding of investor and insurer guidelines including FHA, FNMA, GNMA, FHLMC, VA, FHLB, and USDA.

Key Responsibilities

Foreclosure: File foreclosure advance claims, monitor attorneys' performance, document communications, partner with external vendors, prepare judgment figures, and ensure compliance with investor requirements.

Loss Mitigation: Review and implement loan modifications, forbearances and repayment plans; submit loss mitigation requests; monitor repayment statuses; and communicate with borrowers and real estate agents.

Bankruptcy: Coordinate with bankruptcy attorneys, manage written and verbal correspondence, follow up on hearings and critical steps in bankruptcy cases.

Senior Level Responsibilities: Train Loss Mitigation Specialists, coordinate outsourced partners, meet delinquent borrowers, and manage delinquency reporting and credit bureau corrections.

Other Duties, Knowledge, Skills & Abilities

  • Understanding of first mortgage lending practices and regulatory requirements.
  • Familiarity with AllRegs and proficiency in MS Office.
  • Experience with FNMA SMDU, FHLMC Workout Prospector and related tools a plus.

Compensation and Benefits

Hourly rate of $21.50 – $26.15. Full-time employees are eligible for comprehensive benefits including Medical, Dental, Vision, Life, Disability insurances, legal protections, 401k with company match, and Variable Bonus Pay.

Requirements

  • High School Diploma or GED required.
  • 1-3 years for entry-level; 3-5 years and advanced foreclosure knowledge for Senior level.
  • Basic technical skills, familiarity with mortgage loan software and strong communication skills.

Key skills/competency

  • Foreclosure
  • Loss Mitigation
  • Bankruptcy
  • Loan Modifications
  • Regulatory Compliance
  • Investor Guidelines
  • Communication
  • MS Office
  • Training
  • Process Management

How to Get Hired at SERVION INC

🎯 Tips for Getting Hired

  • Customize your resume: Highlight foreclosure and loss mitigation experience.
  • Research Servion Inc: Understand their operational and compliance culture.
  • Leverage industry keywords: Use mortgage and regulatory compliance terms.
  • Prepare for behavioral questions: Focus on communication and problem-solving challenges.

📝 Interview Preparation Advice

Technical Preparation

Review mortgage loan software basics.
Study foreclosure and loss mitigation systems.
Practice MS Office and reporting tools.
Understand investor guidelines documentation.

Behavioral Questions

Explain past foreclosure challenges clearly.
Discuss time management under tight deadlines.
Describe coordination with legal teams.
Detail communication strategies with borrowers.

Frequently Asked Questions