Servicing Representative – Default/Foreclosure ... @ SERVION INC
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Job Details
Overview
The Servicing Representative – Default/Foreclosure Specialist role involves extensive administrative work in the Foreclosure and Loss Mitigation operations within the Servicing Department at Servion Inc. The position requires a thorough understanding of investor and insurer guidelines including FHA, FNMA, GNMA, FHLMC, VA, FHLB, and USDA.
Key Responsibilities
Foreclosure: File foreclosure advance claims, monitor attorneys' performance, document communications, partner with external vendors, prepare judgment figures, and ensure compliance with investor requirements.
Loss Mitigation: Review and implement loan modifications, forbearances and repayment plans; submit loss mitigation requests; monitor repayment statuses; and communicate with borrowers and real estate agents.
Bankruptcy: Coordinate with bankruptcy attorneys, manage written and verbal correspondence, follow up on hearings and critical steps in bankruptcy cases.
Senior Level Responsibilities: Train Loss Mitigation Specialists, coordinate outsourced partners, meet delinquent borrowers, and manage delinquency reporting and credit bureau corrections.
Other Duties, Knowledge, Skills & Abilities
- Understanding of first mortgage lending practices and regulatory requirements.
- Familiarity with AllRegs and proficiency in MS Office.
- Experience with FNMA SMDU, FHLMC Workout Prospector and related tools a plus.
Compensation and Benefits
Hourly rate of $21.50 – $26.15. Full-time employees are eligible for comprehensive benefits including Medical, Dental, Vision, Life, Disability insurances, legal protections, 401k with company match, and Variable Bonus Pay.
Requirements
- High School Diploma or GED required.
- 1-3 years for entry-level; 3-5 years and advanced foreclosure knowledge for Senior level.
- Basic technical skills, familiarity with mortgage loan software and strong communication skills.
Key skills/competency
- Foreclosure
- Loss Mitigation
- Bankruptcy
- Loan Modifications
- Regulatory Compliance
- Investor Guidelines
- Communication
- MS Office
- Training
- Process Management
How to Get Hired at SERVION INC
🎯 Tips for Getting Hired
- Customize your resume: Highlight foreclosure and loss mitigation experience.
- Research Servion Inc: Understand their operational and compliance culture.
- Leverage industry keywords: Use mortgage and regulatory compliance terms.
- Prepare for behavioral questions: Focus on communication and problem-solving challenges.