Staff Software Quality Engineer
@ ServiceNow

Hyderabad, Telangana, India
$150,000
On Site
Full-time
Posted 8 hours ago

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XXXXXXXXXX XXXXXXXXXXX XXXXXXXXX******* @servicenow.com
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Job Details

Company Overview

ServiceNow started in sunny San Diego, California in 2004 and has grown into a global market leader. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations worldwide.

Role Overview

As a Staff Software Quality Engineer, you will define and drive quality strategy for complex, distributed, cloud-based systems. You will combine deep technical expertise with hands-on testing and automation to ensure system reliability, scalability, and performance.

Key Responsibilities

  • Design modern test strategies for full-stack quality validation.
  • Develop and enhance automation frameworks supporting CI/CD and containerized workloads.
  • Build reusable validation and provisioning pipelines using Ansible and Terraform.
  • Perform system-level, performance, and integration testing in distributed environments.
  • Collaborate with cross-functional teams to define testability requirements.
  • Lead and mentor quality engineering teams.
  • Investigate and troubleshoot issues across networking and deployment layers.
  • Explore emerging technologies, including GenAI and AI-assisted testing.
  • Champion quality metrics and observability for release readiness.

Qualifications

Required education: BE/ME in Computer Science, Engineering, or related field with 8+ years of experience in quality engineering or software engineering with leadership experience.

Technical expertise needed: Containers (Docker, Kubernetes), networking fundamentals, load balancer concepts, automation tools (Terraform, Ansible), programming languages (Python, Shell, Java), modern testing frameworks, and CI/CD tools.

Preferred Skills

Experience with performance/load testing tools, observability stacks, service mesh, network security, or infrastructure resilience testing.

Additional Information

Flexible work arrangements apply based on work personas and eligibility. ServiceNow is an equal opportunity employer offering accommodations for candidates with disabilities.

Key skills/competency

  • Quality Strategy
  • Test Automation
  • CI/CD
  • Cloud Systems
  • Containerization
  • Infrastructure Testing
  • Networking
  • AI-assisted Testing
  • Leadership
  • Observability
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How to Get Hired at ServiceNow

🎯 Tips for Getting Hired

  • Customize resume: Highlight quality engineering and automation skills.
  • Research ServiceNow: Understand its products and global impact.
  • Showcase leadership: Emphasize mentoring and cross-team collaboration.
  • Prepare technically: Demonstrate proficiency in CI/CD and cloud tools.

📝 Interview Preparation Advice

Technical Preparation

Review modern test automation frameworks.
Practice CI/CD pipeline integration skills.
Study container orchestration tools like Kubernetes.
Refresh networking fundamentals and protocols.

Behavioral Questions

Describe a challenging testing initiative you led.
Explain collaboration with cross-functional teams.
Discuss adapting to evolving tech changes.
Share an example of mentoring junior engineers.

Frequently Asked Questions