Staff Machine Learning Engineer
@ ServiceNow

San Diego, California, United States
$200,000
On Site
Full Time
Posted 24 days ago

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XXXXXXXX XXXXXXXXXXXXX XXXXXXXXX***** @servicenow.com
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Job Details

Company Overview

ServiceNow started in sunny San Diego, California in 2004 and has grown into a global market leader with innovative AI-enhanced technology. The company connects people, systems, and processes for smarter, faster, and better work experiences.

Role Overview

This Staff Machine Learning Engineer role is based in the Santa Clara office and requires two days in the office. You will be part of the PLATO (Platform Engineering and AI Technology Organization) team, focused on building an AI and Machine Learning platform that transforms user experience and workflow efficiency for enterprise services.

Key Responsibilities

  • Develop and optimize high-performance AI inferencing components using Python and Golang.
  • Integrate AI capabilities into workflows with cross-functional collaboration.
  • Ensure reliability and performance of AI models via software engineering best practices.
  • Apply low latency and high throughput optimization techniques.
  • Engage in prompt engineering and LLM feature development.

Qualifications

  • Minimum 5 years in Software Development.
  • Proficiency in Python and Golang.
  • Experience with AI integration, low latency and throughput optimization.
  • Expertise in prompt engineering and using AI productivity tools.
  • Strong understanding of unit testing, profiling, and performance tuning.

Benefits & Additional Information

ServiceNow offers competitive compensation, equity, variable/incentive pay, comprehensive health plans, a 401(k) with company match, and other benefits including flexible time away, ESPP, and family leave programs. The work arrangement supports flexibility and trust with categories based on work nature and location. All qualified applicants are encouraged to apply, and reasonable accommodations are available for the application process.

Key Skills/Competency

  • AI
  • Machine Learning
  • Python
  • Golang
  • Prompt Engineering
  • Low Latency
  • High Throughput
  • Real-time Systems
  • Model Optimization
  • Software Engineering
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How to Get Hired at ServiceNow

🎯 Tips for Getting Hired

  • Customize your resume: Emphasize Python, Golang, and ML skills.
  • Research ServiceNow: Understand their AI products and culture.
  • Highlight project outcomes: Include real-time and low latency successes.
  • Prepare for technical interviews: Practice coding and system optimization questions.

📝 Interview Preparation Advice

Technical Preparation

Review Python optimization techniques.
Practice Golang component development.
Study prompt engineering fundamentals.
Understand low latency inference methods.

Behavioral Questions

Describe a cross-team project challenge.
Explain decision-making in tight deadlines.
Share experience in adapting to change.
Discuss effective communication with peers.

Frequently Asked Questions