Software Quality Engineer
@ ServiceNow

San Diego, California, United States
On Site
Full-time
Posted 9 days ago

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XXXXXXXX XXXXXXXXX XXXXXXXXX*****@servicenow.com
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Job Details

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

We are the AI Search & Workflows Quality Engineers at ServiceNow we are involved to ensure the quality of the AI-powered search and workflow automation features within the Now Platform. This includes verifying that AI Search provides relevant, accurate, and personalized search results across various data sources, and that AI-driven workflows function as expected. QE (Quality Engineering) teams test these features to identify and resolve issues, ensuring a smooth and effective user experience.

What you get in this role:

  • Maintain and enhance existing automation test frameworks.
  • Collect, analyze, and report on quality metrics.
  • Collaborate closely with developers to design targeted testing strategies.
  • Develop comprehensive test plans and execute them effectively.
  • Partner with engineering teams to troubleshoot and resolve issues.

Qualifications

To be successful in this role you have:

  • Experience in leveraging AI for work processes and decision-making.
  • 2+ years of experience with relevant technologies and coding skills.
  • Bachelor's degree and a minimum of 2 years of related experience.
  • Hands-on experience with Generative AI tools and platforms.
  • Experience with automated testing frameworks including Java, JUnit, Selenium.

Benefits

For positions in this location, we offer a base pay of $95,900 - $148,700, plus equity, variable compensation, and benefits, including health plans, retirement options, and family leave programs.

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How to Get Hired at ServiceNow

🎯 Tips for Getting Hired

  • Customize Your Resume: Tailor your resume to highlight relevant experience and skills specific to the Software Quality Engineer role.
  • Utilize AI Technologies: Showcase any experience you have with AI, automation tools, or related frameworks.
  • Prepare for Technical Interviews: Be ready to discuss your coding skills and knowledge of automated testing frameworks.
  • Understand ServiceNow's Mission: Familiarize yourself with ServiceNow’s objectives and how their technology impacts organizations.

📝 Interview Preparation Advice

Technical Preparation

Familiarize with automated testing frameworks.
Practice coding skills in Java and related languages.
Understand AI concepts and their integration.
Explore ServiceNow's platform and testing tools.

Behavioral Questions

Reflect on teamwork experiences with developers.
Prepare examples of overcoming project challenges.
Think of ways you've driven process improvements.
Consider how you've resolved conflicts in teams.

Frequently Asked Questions