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Software Quality Engineer

ServiceNow

Hyderabad, Telangana, IndiaOn Site

Original Job Summary

Company Overview

It all started in sunny San Diego, California in 2004 when visionary engineer Fred Luddy transformed work. Today, ServiceNow is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500®.

Role Overview: Software Quality Engineer

This role involves maintaining automation test frameworks, designing and executing test strategies, and collaborating with developers to ensure quality in new features.

  • Maintain existing automation test frameworks.
  • Collect and report quality metrics from test executions.
  • Design and automate test strategies with developers.
  • Create comprehensive test plans and execute automated tests.
  • Troubleshoot issues with applications and dev/test environments.

Qualifications

Candidates must demonstrate:

  • Experience integrating AI into work processes.
  • 2+ years with ServiceNow relevant technologies and strong coding skills.
  • Expertise in automated testing frameworks (Java, JUnit, Selenium, TestNG).
  • Knowledge of agile methodologies and diverse testing techniques.
  • Ability to use IDEs, debuggers, source control, and system tools.

Additional Information

ServiceNow values flexibility and trust. Work personas (flexible, remote, or on-site) are determined by distance to the nearest office. Equal opportunity is provided to all qualified applicants. Accommodations are available upon request.

Key skills/competency

Software Quality Engineer, automation, AI, testing frameworks, agile, Java, Selenium, debugging, troubleshooting, source control

How to Get Hired at ServiceNow

🎯 Tips for Getting Hired

  • Customize your resume: Tailor skills in automation and agile methodologies.
  • Highlight AI experience: Show integration of AI into workflows.
  • Research ServiceNow: Understand company culture and tech innovations.
  • Prepare for technical tests: Brush up on Java, Selenium, and testing frameworks.

📝 Interview Preparation Advice

Technical Preparation

Review Java and Selenium basics.
Practice automation framework troubleshooting.
Brush up on JUnit and TestNG tests.
Study agile software testing strategies.

Behavioral Questions

Explain teamwork in stressful projects.
Describe handling feedback constructively.
Discuss balancing speed and quality.
Illustrate adapting to process changes.