Senior Staff Systems Engineer @ ServiceNow
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Company Overview
ServiceNow began in sunny San Diego, California in 2004 and has grown to be a global market leader in AI-enhanced cloud technology. With over 8,100 customers, including 85% of the Fortune 500®, our platform connects people, systems, and processes to empower smarter ways of working.
Job Description
As a Senior Staff Systems Engineer at ServiceNow, you will be responsible for writing and maintaining software-defined declarative infrastructure at scale, creating build systems, web services, and automation tools that are fully documented and testable.
- Build orchestration workflows leveraging the ServiceNow platform.
- Research and implement open-source and commercial tools.
- Collaborate with peer teams on world-class networking solutions.
Qualifications
The ideal candidate will:
- Have experience integrating AI into workflows and decision-making.
- Drive architectural discussions to streamline our infrastructure.
- Lead technical initiatives to eliminate manual processes via automation.
- Maintain Linux-based systems using tools like Terraform, Cobbler, Puppet, and Ansible.
- Be comfortable with virtualization in Azure, EC2, and VMWare vSphere.
- Design, author, test, and debug code in languages such as Python, Go, Java, or Ruby.
- Understand infrastructure concepts like networking, storage, and load balancing.
- Be skilled in related internet protocols like DNS, LDAP, NTP, SMTP, and HTTP.
- Exhibit excellent oral and written communication skills.
- Uphold ServiceNow’s values of integrity and honesty.
Additional Information
ServiceNow offers flexible work arrangements with work personas that may be flexible, remote, or require being in the office. Equal Opportunity Employer policies apply, and accommodations are available as needed. Candidates requiring entry into controlled technology subject to export control regulations must obtain necessary approvals.
Key skills/competency
Senior Staff Systems Engineer, automation, cloud, infrastructure, orchestration, Linux, AI integration, compliance, virtualization, scripting
How to Get Hired at ServiceNow
🎯 Tips for Getting Hired
- Customize your resume: Tailor it to highlight systems engineering and AI integration.
- Research ServiceNow: Understand their values, technology, and recent innovations.
- Prepare technical examples: Showcase projects with automation and orchestration tools.
- Practice clear communication: Be ready for technical discussions and problem-solving.