Senior Software Engineer - Security Center

@ ServiceNow

Company Description

It all started in sunny San Diego, California in 2004 when visionary engineer Fred Luddy transformed work. Today, ServiceNow is a global market leader with over 8,100 customers, including 85% of the Fortune 500®, delivering AI-enhanced, cloud-based technology.

About the Team

The Security Center team empowers customers by providing insights into the security of their ServiceNow products through visualizations, data aggregation, and trend analysis. They leverage platform features to monitor, listen, and ingest data, offering actionable remediation tools.

What you get to do in this role

• Build high-quality, clean, scalable, and reusable code with best practices.
• Collaborate with product owners, designers, and fellow developers to refine work scope.
• Own the full lifecycle of your code from design to testing and delivery.
• Enhance user experiences and customer journeys across the product suite.
• Troubleshoot production issues and debug customer environments.
• Explore and integrate ServiceNow AI capabilities into products.
• Mentor peers and promote a culture of engineering excellence.

To be Successful

• Possess a proactive mindset with strong initiative.
• Be a collaborative learner with curiosity and continuous learning.
• Bring experience in designing, building, and shipping production software.
• Have strong debugging skills and support for critical issues.
• Balance individual and team priorities while inspiring peers.
• Show interest in integrating AI into workflows and decision-making.

Qualifications

Must Have:

• 5+ years of software engineering experience (or 3+ with a Master’s degree).
• Strong proficiency in Java or similar object-oriented languages.
• Experience in JavaScript application development.
• Solid understanding of data structures, algorithms, design patterns, and performance.
• Experience mentoring and supporting production systems.
• Adept at integrating AI into workflows and problem-solving.

Nice to Have:

• Experience with modern UI frameworks (Angular, React, or Vue).
• Familiarity with ServiceNow platform features and scripting (Glide, Flow Designer).
• Exposure to AI-powered tools and workflows.
• Hands-on experience in the security domain.

Additional Information

ServiceNow offers comprehensive benefits, flexible work arrangements based on work personas, and supports an inclusive and accessible application process. Employment is contingent on export control approvals where required.

Key skills/competency

• Java
• JavaScript
• Security
• ServiceNow
• AI Integration
• Debugging
• Mentorship
• Scalability
• Architecture
• Production Systems