Senior ServiceNow Software Engineer
@ ServiceNow

San Diego, California, United States
$170,000
On Site
Full Time
Posted 23 days ago

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XXXXXXXXXX XXXXXXXXX XXXXXXXX******* @servicenow.com
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Job Details

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Today, ServiceNow is a global market leader providing innovative AI-enhanced technology to over 8,100 customers including 85% of the Fortune 500.

Join us as we pursue our purpose to make the world work better for everyone.

Job Description

Position Overview: As a Senior ServiceNow Software Engineer, you will develop ServiceNow scoped applications using the full range of platform functionality. This role is focused on ServiceNow development rather than full-stack software engineering.

Key Responsibilities:

  • Develop and support integration of third-party systems with ServiceNow using MID server and web services (REST).
  • Create and maintain API and data integrations between ServiceNow and other services.
  • Lead contributions on integrating new and existing technologies with ServiceNow.

Qualifications:

  • Hands-on experience with JavaScript and REST API (5 years with Bachelor's degree; or equivalent qualifications).
  • 4+ years with ServiceNow technologies including Service Catalog, Business Rules, Script Includes, Table API and Workflow Designer.
  • Experience integrating multiple ServiceNow modules such as ITSM, ITOM, and CSM.
  • Understanding of ITIL and ITSM disciplines.
  • Desirable: ServiceNow Application Developer and System Administrator Certifications, and administration experience like instance upgrades and customization resolutions.
  • Ability to integrate AI into work processes and provide innovative solutions.

Screening Requirements: Passing a ServiceNow background screening (credit, criminal, drug test) is required. Only US citizens, US naturalized citizens or US Permanent Residents are eligible.

Compensation & Benefits

This role offers a base pay guideline of $126,700 - $215,400, plus equity (when applicable), variable/incentive compensation, and benefits including health plans, flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, flexible time away and family leave programs.

Additional Information

The work arrangement is flexible with work personas defined by distance from the closest ServiceNow office. ServiceNow is an equal opportunity employer and provides accommodations as needed.

Key skills/competency

  • ServiceNow
  • JavaScript
  • REST API
  • Integration
  • ITSM
  • ITIL
  • API Development
  • Technical Design
  • Problem-solving
  • Teamwork
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How to Get Hired at ServiceNow

🎯 Tips for Getting Hired

  • Customize Your Resume: Tailor to ServiceNow integrations and ServiceNow technologies.
  • Highlight AI Skills: Emphasize your AI integration experience and projects.
  • Study ServiceNow: Understand their platform and technical design best practices.
  • Prepare for Screening: Ensure eligibility and gather necessary documents.

📝 Interview Preparation Advice

Technical Preparation

Review ServiceNow API documentation and integration guides.
Practice coding in JavaScript and REST API calls.
Study ServiceNow modules and ITSM/ITIL principles.
Work on sample ServiceNow scoped application projects.

Behavioral Questions

Describe a challenge in a ServiceNow project.
Tell about teamwork in technical integrations.
Explain adapting to new technologies quickly.
Discuss handling high-pressure project deadlines.

Frequently Asked Questions