Want to get hired at ServiceNow?

Senior Product Manager

ServiceNow

Orlando, Florida, United StatesOn Site

Original Job Summary

Company Overview

It all started in sunny San Diego, California in 2004 when visionary engineer Fred Luddy recognized the potential to transform work. Today, ServiceNow stands as a global leader with an intelligent cloud-based platform that connects people, systems, and processes to empower organizations worldwide.

Role Overview

The Senior Product Manager will lead product strategy and collaborate across multiple teams to drive high-quality products, integrate AI tools, and enhance user satisfaction through customer-centric insights.

What You Get to Do

  • Lead product strategy as ServiceNow aims for $10B+ revenue.
  • Communicate product priorities and build consensus across teams.
  • Own outcomes as an accountable leader beyond organizational boundaries.
  • Integrate usability studies, research, and market analysis into product requirements.
  • Develop multi-mode communications to address diverse audience needs.

Qualifications

Applicants should have 5+ years of software product management experience including experience in integrating AI into work processes and a strong focus on product roadmaps, customer relationships, and prioritization of high-impact activities.

Key Skills/Competency

  • Product Strategy
  • AI Integration
  • Leadership
  • Consensus Building
  • User Experience
  • Market Analysis
  • Product Roadmap
  • Communication
  • Prioritization
  • Customer-Centric

How to Get Hired at ServiceNow

🎯 Tips for Getting Hired

  • Research ServiceNow's culture: Study their mission and recent news.
  • Customize your resume: Highlight product strategy and AI skills.
  • Emphasize leadership: Showcase past cross-functional projects.
  • Practice interviews: Prepare for scenario-based product questions.

📝 Interview Preparation Advice

Technical Preparation

Review AI integration case studies.
Brush up on product roadmap tools.
Understand data analytics for market research.
Practice technical product management scenarios.

Behavioral Questions

Discuss handling cross-team conflicts.
Explain decision-making under pressure.
Share past leadership experiences.
Demonstrate adapting product strategy feedback.