Director, Global Government Affairs and Public ...
@ ServiceNow

Dublin, County Dublin, Ireland
$250,000
On Site
Full Time
Posted 22 days ago

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XXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXX****** @servicenow.com
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Job Details

About ServiceNow

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, transformed how we work. Today, ServiceNow is a global market leader with over 8,100 customers and 85% of the Fortune 500®, delivering innovative AI-enhanced cloud technology that connects people, systems, and processes.

Role Overview

The Director, Global Government Affairs and Public Policy Europe is a newly created senior-level role responsible for shaping and leading our government affairs strategy across key European markets. Focusing on France, Germany, Switzerland, Netherlands and engagement with EU institutions, the role acts as the strategic voice for ServiceNow with national and regional government stakeholders.

Key Responsibilities

  • Lead government affairs and public policy engagement in Europe.
  • Build and manage relationships with government officials, regulators, and EU policymakers.
  • Advise executives and country GMs on regulatory risks and opportunities.
  • Engage in policymaking processes and represent ServiceNow in industry associations.
  • Oversee a team of consultants and lobbyists across EMEA while supporting sales teams.
  • Develop multi-country advocacy strategies based on real-time political and economic analysis.
  • Provide strategic policy advice on AI governance, cybersecurity, data sovereignty, and more.
  • Coordinate with global colleagues for consistent messaging and policy alignment.

Qualifications

  • 10-15 years in senior-level government affairs or public policy roles.
  • Experience in European markets with a proven track record of engaging with high-level government stakeholders.
  • Advanced degree in law, political science, international affairs, economics, or related field.
  • Fluency in English; French and/or German highly desirable.
  • Strong analytical, strategic judgment, negotiation, and communication skills.
  • Experience in drafting policy documents such as submissions, briefs, and public statements.
  • Ability to travel within Europe and occasionally to the United States.

Additional Information

This role offers a flexible work environment. Candidates may be required to validate eligibility for a work persona through a third-party service based on proximity to a ServiceNow office. ServiceNow is an equal opportunity employer committed to accessibility and inclusiveness.

Key skills/competency

  • Government Affairs
  • Public Policy
  • Regulatory
  • Advocacy
  • Stakeholder Management
  • Strategy
  • EU Policy
  • Lobbying
  • Team Leadership
  • Communication
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How to Get Hired at ServiceNow

🎯 Tips for Getting Hired

  • Customize your resume: Tailor it to highlight EU policy experience.
  • Research ServiceNow: Explore their market, values, and recent news.
  • Network actively: Connect with current and former employees on LinkedIn.
  • Prepare thoroughly: Review EU regulatory frameworks and case studies.
  • Practice interviews: Focus on policy negotiation and strategic planning.

📝 Interview Preparation Advice

Technical Preparation

Study EU policymaking processes and legal frameworks.
Review recent regulatory case studies in tech.
Analyze AI governance and cybersecurity policies.
Examine data sovereignty and digital trade regulations.

Behavioral Questions

Describe a time you influenced policy decisions.
Explain how you handle high-pressure negotiations.
Discuss managing diverse teams across cultures.
Share examples of strategic leadership in change.

Frequently Asked Questions