Director, Financial Services Field Marketing
@ ServiceNow

New York, New York, United States
On Site
Full-time
Posted 4 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXX****** @servicenow.com
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Job Details

About ServiceNow

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw potential to transform work. Today, ServiceNow is a global market leader powering over 8,100 customers including 85% of the Fortune 500® with innovative AI-enhanced technology.

Role Overview

The Director, Financial Services Field Marketing will drive acquisition, growth, and retention across the Financial Services Americas business. This action-oriented leader will build the ServiceNow brand through effective field strategies, lead generation, pipeline development, and sales enablement.

Key Responsibilities

  • Lead a team of field marketers to develop effective go-to-market strategies.
  • Develop comprehensive demand generation, brand awareness, and thought leadership campaigns.
  • Collaborate with FinServ Sales leaders and marketing teams to align strategies with revenue goals.
  • Manage financial services marketing budget with forecast and spend reporting.
  • Drive integrated marketing initiatives with ABM, executive, partner, and AMS campaigns.
  • Measure and optimize marketing programs to maximize investment returns.
  • Provide marketing enablement updates and drive cross-functional initiatives.

Qualifications

  • 15+ years of marketing demand generation experience.
  • B2B marketing background in a large-scale cloud business.
  • Proven leadership with ability to build high-performing teams.
  • Experience leveraging AI powered tools and data-driven decision making.
  • Strong strategic, analytical, and operational skills.
  • Excellent interpersonal, negotiation, and change management skills.
  • Hands-on experience with CRM and marketing automation software.

Compensation & Benefits

The role offers a base pay guideline of $162,800 - $284,900 plus equity (when applicable), variable/incentive compensation and comprehensive benefits including health plans, 401(k) with match, ESPP and flexible time away programs.

Additional Information

ServiceNow operates with flexible work personas including remote, hybrid and on-site options. We are an equal opportunity employer committed to diversity, inclusion, and providing reasonable accommodations.

Key skills/competency

Director, Financial Services Field Marketing; AI; demand generation; pipeline; revenue; brand; team leadership; CRM; analytics; go-to-market

How to Get Hired at ServiceNow

🎯 Tips for Getting Hired

  • Research ServiceNow's culture: Study company values, mission, and recent news.
  • Customize your resume: Highlight AI, demand generation, and leadership experience.
  • Showcase results: Emphasize proven pipeline growth and strategic campaigns.
  • Prepare for interviews: Review integrated marketing and budgeting questions.

📝 Interview Preparation Advice

Technical Preparation

Review CRM and automation software basics.
Practice data analysis techniques using industry tools.
Understand AI applications in marketing processes.
Prepare budget and forecasting scenario exercises.

Behavioral Questions

Describe a time you led change.
Explain how you manage team conflict.
Discuss handling tight deadlines effectively.
Share a successful cross-functional collaboration example.

Frequently Asked Questions