Advisory Solution Consultant

@ ServiceNow

Company Overview

It all started in sunny San Diego, California in 2004 when Fred Luddy envisioned transforming how we work. Today, ServiceNow is a global market leader with innovative AI-enhanced technology supporting over 8,100 customers including 85% of the Fortune 500®.

Role Overview - Advisory Solution Consultant

As a member of the Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. You will be a technical consultant who guides product revenue with the collaboration of Sales, Product Management, and the executive team.

• Support product sales as a technical and domain expert in client-facing sales.
• Lead discovery workshops, provide product demonstrations, and align solutions with customer needs.
• Answer product feature and technical questions from various stakeholders.
• Provide feedback for product enhancements to add customer value.
• Share best practices with peers and support marketing events.

Qualifications

The ideal candidate has:

• Experience integrating AI into work processes and decision-making.
• 7+ years of pre-sales solution consulting or sales engineering experience.
• Proficiency with the ServiceNow platform or cloud software solutions.
• Strong collaboration skills with product management, partners, and services teams.
• Territory management experience with a focus on pipeline building.
• Willingness to travel as necessary.

Additional Information

ServiceNow supports work personas (flexible, remote, or required in office) for employees and is committed to Equal Employment Opportunity and inclusion. Applicants requiring accommodations can contact the provided email for assistance.

Key skills/competency

Advisory Solution Consultant, AI, pre-sales, cloud, technical consulting, sales engineering, product demonstration, territory management, customer engagement, export control