Manager, Software Engineering Management
@ ServiceNow

Santa Clara, California, United States
On Site
Full-time
Posted 5 days ago

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XXXXXXXXX XXXXXXXXXXXXX XXXXXXX****** @servicenow.com
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Job Details

Company Background

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Today, ServiceNow is a global market leader, empowering over 8,100 customers including 85% of the Fortune 500® with innovative, AI-enhanced technology.

Job Responsibilities

As the Manager, Software Engineering Management, you will:

  • Manage product development activities.
  • Collaborate with product management, design, support, and other development teams to build high-quality solutions.
  • Oversee daily activities of the development team.
  • Solve challenging and sometimes ambiguous problems.
  • Manage resources, staffing, and mentor a best-in-class engineering team.

Qualifications

Successful candidates will have:

  • Experience integrating or critically evaluating AI in work processes.
  • 6+ years of relevant technology experience and advanced coding skills.
  • Experience with open source tools and agile development environments.
  • Fluency in one or more programming languages such as Java, C++, Ruby, Shell, or JavaScript.
  • A strong grasp of broad technological concepts applied to real-world solutions.

Additional Information

This role includes competitive base pay along with equity, variable compensation, and benefits. ServiceNow offers flexible work personas based on location and job requirements, and is committed to creating an accessible and inclusive experience.

Please contact jobs@servicenow.com for application accommodations.

Key skills/competency

Manager, Software Engineering Management, AI, agile, coding, Java, problem-solving, mentoring, product development, open source

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How to Get Hired at ServiceNow

🎯 Tips for Getting Hired

  • Research ServiceNow's culture: Study their mission and employee testimonials.
  • Customize your resume: Highlight AI, agile, and coding skills.
  • Emphasize relevant experience: Detail management and technical projects.
  • Practice behavioral questions: Prepare challenges and team management examples.

📝 Interview Preparation Advice

Technical Preparation

Review Java, C++, or JavaScript basics.
Practice coding challenges and algorithms.
Study agile and open source frameworks.
Prepare to discuss AI integration techniques.

Behavioral Questions

Explain your leadership style in managing teams.
Describe handling ambiguous project challenges.
Share experiences mentoring team members.
Discuss cross-functional collaboration examples.

Frequently Asked Questions