Logistics Coordinator
ServerMonkey · Houston, TX
- On site
- Full-time
- $55,000 / year
- Houston, TX
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Job highlights
- Coordinate domestic and international shipments efficiently.
- Manage freight quotes and carrier relationships.
- Ensure customs compliance and process documentation.
- Track shipments and resolve delivery issues.
- Analyze carrier performance and improve processes.
About the role
Logistics Coordinator
ServerMonkey is seeking a detail-oriented and proactive Logistics Coordinator to manage the efficient flow of domestic and international shipments. This role involves coordinating with various departments and external partners to ensure timely delivery and compliance with all regulations.
Essential Job Duties
- Provide timely international and domestic freight quotes.
- Identify, schedule, and manage cost-effective inbound & outbound shipments; handle required paperwork, and maintain data in the appropriate systems.
- Interface with sales, purchasing, customer service, order management, and transportation providers to ensure the smooth and timely flow of materials.
- Process international paperwork for orders; ensure all shipments are proactively expedited through customs and are imported /exported in accordance with customs compliance.
- Track inbound and outbound shipments, drop shipments, freight auditing, and customs compliance, ensuring all shipments are delivered within their schedule.
- Ensure adherence to all legal and regulatory freight requirements to ensure compliance.
- Validate the accuracy of data received; perform quality checks of documents processed.
- Notify management of issues, concerns and opportunities for improvement.
- Identify service failures in a timely manner, and process credit requests with carriers.
- Research missing or damaged freight and file claims accordingly.
- Actively gather data and generate reports to analyze freight carrier performance and continually improve freight costs and processes.
- Maintain clean and organized receiving and shipping areas.
Competencies
- Demonstrated initiative and attention to detail/quality.
- Action-oriented and customer-focused.
- Excellent written and verbal communication skills.
- Self-directed; able to overcome obstacles to meet deadlines.
Experience
- 4+ years of experience in shipping or freight experience.
- Experience in the IT field a plus.
Education
- High school diploma; AA degree preferred.
Software Requirements
- Proficiency with SAP and Microsoft Office (Outlook, Word, Excel, PowerPoint).
Physical Demands
- Ability to lift up to 35 lbs repetitively.
Key Skills/Competency
- Logistics Coordination
- Freight Management
- Customs Compliance
- Supply Chain
- SAP
- Microsoft Office Suite
- Data Analysis
- Report Generation
- Problem Solving
- Customer Service
Skills & topics
- Logistics Coordinator
- Shipping
- Freight Management
- Customs Compliance
- Supply Chain
- SAP
- Microsoft Office
- Data Analysis
- International Shipping
- Domestic Shipping
- IT Logistics
- Operations
How to get hired
- Tailor your resume: Highlight your 4+ years of shipping/freight experience and proficiency in SAP and MS Office.
- Showcase relevant skills: Emphasize attention to detail, customer focus, and problem-solving abilities in your application.
- Demonstrate IT familiarity: If applicable, mention any experience in the IT field to align with ServerMonkey's industry.
- Prepare for interviews: Be ready to discuss specific examples of managing shipments, handling customs, and improving processes.
Technical preparation
Master SAP for shipment tracking and data maintenance.,Become proficient in Excel for data analysis and reporting.,Understand international shipping and customs regulations.,Practice data entry and validation accuracy.
Behavioral questions
Describe a time you resolved a shipping issue.,How do you prioritize tasks when shipments are urgent?,Give an example of improving a process.,How do you ensure accuracy in documentation?
Frequently asked questions
- What are the primary responsibilities of a Logistics Coordinator at ServerMonkey?
- The primary responsibilities of a Logistics Coordinator at ServerMonkey include managing domestic and international shipments, providing freight quotes, ensuring customs compliance, tracking shipments, processing paperwork, and analyzing carrier performance to optimize costs and processes.
- What experience is required for the Logistics Coordinator role at ServerMonkey?
- ServerMonkey requires at least 4 years of experience in shipping or freight management for the Logistics Coordinator position. Experience in the IT field is considered a plus.
- What software proficiency is needed for this Logistics Coordinator job?
- Proficiency with SAP and Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) is required for the Logistics Coordinator role at ServerMonkey.
- What educational background is preferred for the Logistics Coordinator position?
- While a high school diploma is the minimum educational requirement, an Associate's (AA) degree is preferred for the Logistics Coordinator position at ServerMonkey.
- How can I highlight my suitability for the Logistics Coordinator role at ServerMonkey?
- You can highlight your suitability by emphasizing your detailed understanding of logistics operations, your experience with customs compliance and freight management, and your proficiency in SAP and Microsoft Office. Showcase your problem-solving skills and customer-focused approach in your application and during interviews.
- Does ServerMonkey offer opportunities for growth for a Logistics Coordinator?
- While specific growth paths aren't detailed, successful performance in the Logistics Coordinator role, especially with a demonstrated ability to improve processes and costs, can open doors for advancement within ServerMonkey's operations or supply chain departments.