Product Specialist
Sequence
Job Overview
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Job Description
About Sequence
Join Sequence and help build the AI-powered revenue platform for modern finance teams. We are processing over $1bn in annual invoice volume, growing fast and trusted by high-growth companies including Cognition, incident.io, MoonPay, and more.
What's it like to work at Product Specialist
Work with a small team with big opportunities and real ownership. Enjoy direct customer access, impactful work, and rapid personal and professional growth in a fast scaling environment.
The Role
As the Founding Product Specialist, you will drive the customer onboarding journey. Collaborate with Product, GTM, and Engineering teams to create scalable onboarding processes and a world-class implementation function.
What you'll do
- Manage the customer implementation lifecycle from signature to go-live.
- Translate complex customer pricing models into Sequence's data model.
- Provide expert guidance to accelerate customer onboarding.
- Relay product feedback to Product and Engineering teams.
- Build and scale the onboarding playbook in close collaboration with C-level executives.
Who you'll be
- 2+ years in technical/analytical roles (implementation, product, data analysis).
- Technical background via STEM degree or technical projects.
- Proactive with strong communication skills and attention to detail.
- Comfortable engaging with both technical and non-technical stakeholders.
This is a great fit if you...
- Enjoy hands-on customer interactions and product implementations.
- Thrive in small, fast-moving teams with high ownership.
- Can navigate uncertainty and make impactful decisions.
- Want to contribute critical customer feedback to evolve the product.
The Interview Process
- 20-minute screening call.
- 45-minute product assessment with the Hiring Manager (Enda, COO).
- 30-minute role/cultural fit call with Founder (Riya, CEO).
- 30-minute role/cultural fit with Product Manager (Killian).
Key skills/competency
- Customer Onboarding
- Implementation
- Data Modeling
- Technical Analysis
- Communication
- Product Feedback
- Strategy
- Collaboration
- Problem Solving
- Project Management
How to Get Hired at Sequence
- Customize your resume: Highlight technical and customer success skills.
- Tailor your cover letter: Emphasize experience in high-growth environments.
- Prepare for behavioral questions: Practice clear examples of problem solving.
- Research Sequence: Understand their AI-powered revenue platform.
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