Sales Intake Manager

@ Sepulveda Sanchez Law

Overview

At Sepulveda Sanchez Law, we are relentless advocates for injury victims across California and New York. Founded by trial lawyer Gabriel Sepulveda-Sanchez, our firm has decades of litigation experience and a track record of securing successful verdicts and settlements. We take on personal injury cases ranging from catastrophic accidents to complex claims, ensuring every case receives trial-ready preparation.

Role Summary

The Sales Intake Manager is responsible for managing the client intake process, converting inbound leads into signed clients with empathy, persistence, and data-driven refinement.

Key Responsibilities

• Own the client-facing intake process from first contact to signed representation.
• Screen and qualify prospective clients to ensure proper case transition.
• Communicate the firm’s value proposition and handle objections.
• Monitor success metrics such as response speed, contact rates, follow-ups, and conversions.
• Develop intake scripts, checklists, and call frameworks aligned with personal injury standards.
• Maintain CRM hygiene and recommend process improvements.
• Collaborate with attorneys, pre-litigation teams, and marketing during campaign volume spikes.

Qualifications

• Minimum of 2 years in sales, business development, or intake roles.
• Proven success in inbound lead conversion and closing.
• Strong verbal and written communication skills.
• Bilingual proficiency in Spanish and English.
• Familiarity with personal injury intake processes is a plus.

Why Work Here

Join a dynamic, fast-growing personal injury firm where your work directly aids clients during vulnerable times. Benefit from a supportive team environment, community partnerships, and growth opportunities, including potential management responsibilities as the intake function scales.

Compensation & Benefits

• Salary & Bonus based on experience and KPI achievement.
• Medical and dental insurance.
• 401(k) with employer match (after one year).
• 10 days of PTO in the first year, plus paid holidays and additional sick leave.

Application Instructions

Please send your resume and cover letter to careers@sepulvedalawgroup.com. Include details on your fit to the position, why you are the best candidate, and your availability for discussion (provide at least 3 dates/times). Note: Recruiters will not be contacted.

Key skills/competency

• Intake Management
• Lead Conversion
• Communication
• Persuasion
• CRM
• Data Analysis
• Bilingual
• Personal Injury
• Process Improvement
• Client Engagement