Stage Experience Lead
@ SEPHORA

Brantford, ON
CA$50,000
On Site
Full Time
Posted 22 days ago

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XXXXXXXX XXXXXXXXX XXXXXX***** @sephora.com
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Job Details

Overview

The Stage Experience Lead at Sephora will oversee all sales floor departments within a specific Sephora location including Beauty, Skincare, Fragrance, and Haircare. This role focuses on executing Sephora’s selling model and delivering outstanding client service to achieve and exceed store objectives.

Responsibilities

  • Client Experience: Ensure on-stage cast execute the selling model and respond timely to client feedback.
  • Embracing Innovation: Support training on client interactive technology for the selling cast.
  • Event Management: Assist in-store events that drive store goals and meet client needs.
  • Performance Assessment & Development: Manage performance situations, deliver feedback, and participate in regular check-ins.
  • Entrepreneurial Spirit: Understand store sales performance and identify business opportunities.

Qualifications

Applicants should have 1-3 years’ experience in a similar role or equivalent internal experience, excellent verbal and written communication skills, and the ability to influence across all business levels. Proven experience in team building and leadership is essential.

What You’ll Enjoy

  • The people: Work with the best talent in the industry.
  • The perks: Enjoy discounts, exclusive brand events, and more.
  • The education: Benefit from in-depth training and personalized career development.

Key skills/competency

  • Client Service
  • Team Leadership
  • Sales Execution
  • Performance Management
  • Event Management
  • Communication
  • Retail Operations
  • Innovation
  • Training
  • Business Acumen
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How to Get Hired at SEPHORA

🎯 Tips for Getting Hired

  • Research Sephora's culture: Study their mission, values, and news.
  • Customize your resume: Tailor it to retail and leadership experiences.
  • Highlight client service: Emphasize customer engagement skills.
  • Prepare for behavioral interviews: Share examples of leadership and innovation.

📝 Interview Preparation Advice

Technical Preparation

Review retail sales systems.
Study client management software.
Prepare data on sales performance.
Understand inventory management tools.

Behavioral Questions

Describe a time you led a team.
Explain handling client feedback effectively.
Share an experience with event management.
Discuss overcoming performance challenges.

Frequently Asked Questions