Operations Associate

Your Role as an Operations Associate at Sephora

As an Operations Associate, you’ll be the backbone of the store—ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully. If you’re organized, collaborative, and passionate about retail operations, this is your moment to Belong to Something Beautiful.

Key Responsibilities

• Support daily operations
• Manage inventory, stock replenishment, order fulfillment, and maintain operational standards
• Assist with visual merchandising
• Ensure the store reflects Sephora’s brand through accurate promotional setups and event execution
• Deliver exceptional service
• Support the team in creating outstanding client experiences and achieving sales goals
• Foster inclusivity and teamwork
• Help promote a culture of openness where everyone feels empowered
• Uphold Sephora standards
• Follow company policies and help create a safe, secure, and enjoyable shopping experience for all

Flexible Scheduling and Reliability

• Must meet the required minimum number of weekly shifts/ hours
• Full Time: 30-40 hrs/week
• Part Time: 15-29 hrs/week
• Flex (as needed): 4-14 hrs/week
• Be available during peak retail operations (nights, weekends and holidays)
• Punctuality and consistent attendance

Qualifications/Experience

• 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment
• Excellent organizational and time management skills
• Quick learner with the ability to absorb and communicate product knowledge
• Ability to support outstanding client service
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset
• Comfortable in a fast-paced environment with a strong client focus
• Physically able to lift and carry up to 50 pounds

While at Sephora, you’ll enjoy

• Inclusion & Belonging: We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
• Meaningful Rewards: Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility.
• Compensation: $21.75 - $28.00/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.

Key skills/competency

• Inventory Management
• Visual Merchandising
• Retail Operations
• Stock Replenishment
• Client Service
• Team Collaboration
• Order Fulfillment
• Time Management
• Organizational Skills
• Promotional Setups