Administrative Assistant

About the Company

Sentrex Health Solutions is a proudly Canadian, fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We focus on ensuring patients have access and the support they need to maximize their treatment outcomes through innovative distribution models, patient support programs, and integrated technology.

Why Join Us

• 100% Canadian presence with multiple locations across the country• State-of-the-art facilities• Collaborative, engaging workplace culture• Flexible working environment promoting work-life balance• High-growth environment with opportunities for learning and advancement

The Opportunity

The Administrative Assistant is responsible for providing administrative and clerical support for the Clinic Solutions department. This role involves managing various office activities, ensuring high-quality data entry, handling communications, and supporting field staff and program operations.

A Day in the Life

• Provide cross-coverage administrative support including data processing and communication management
• Ensure accurate data entry into database systems
• Manage inbound faxes, emails, and correspondence
• Prepare and distribute program letters and materials
• Order office supplies and maintain inventory
• Report Adverse Events/Severe Adverse Events as per SOPs
• Complete time sheets, expenses, mileage reports and validate CRM reports
• Maintain data accuracy and assist with various administrative tasks as needed

What You Need for Success

You should have Grade 12 education with 2 years of secretarial or office administration experience. Bilingual (English and French) is an asset. Experience with Patient Support Programs, excellent communication, customer service skills and proficiency in Microsoft Office and other computer systems are essential. You must be organized, adaptable, and able to work independently while upholding confidentiality and demonstrating teamwork.

Employee Benefits

• Competitive salary with generous vacation entitlement• Wellness Program with 5 paid days off for well-being• Paid Sick Days• Competitive Benefits Package including Dental, Extended Health, AD&D, LTD, and Employee/Dependent Life Insurance• RRSP Matching Program• Employee & Family Assistance Program

Key Skills/Competency

Administrative Assistant, Clerical Support, Data Entry, Communication, Microsoft Office, Customer Service, Bilingual, Organizational Skills, Office Management, Problem Solving