Chief of Staff, Technology
SentiLink · New York, NY
- Hybrid
- Full-time
- $230,000 / year
- New York, NY
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Job highlights
- Drive tech execution and operational rigor.
- Translate CTO strategy into actionable initiatives.
- Ensure project timelines and company objectives align.
- Facilitate cross-functional alignment and accountability.
- Provide strategic and analytical support for decisions.
About the role
About SentiLink
SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transaction with confidence. We’re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate.We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin.
We’ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the Forbes Fintech 50 list every year since 2023. Last but not least, we’ve even made history - we were the first company to go live with the eCBSV and testified before the United States House of Representatives on the future of identity.
SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle, Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices, we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example, our engineering team in India works primarily from our Gurugram office.
Role
SentiLink is hiring a Chief of Staff to the CTO to drive execution, operational rigor, and accountability across the Engineering and Data Science organizations.You will embed deeply in the day-to-day mechanics of the technology team, ensuring priorities are clear, projects ship on time, and the organization scales with discipline. You will act as an extension of the CTO — translating strategy into execution, tracking progress relentlessly, and removing bottlenecks before they slow the team down.
If you enjoy building systems, driving follow-through, and turning ambiguity into structured action, this role is for you.
Responsibilities
- Drive Execution and Operational Excellence
- Translate the CTO’s priorities into clear, trackable initiatives.
- Ensure key projects across Data Science and Engineering are progressing on time and aligned with company objectives.
- Establish and manage operational cadences, including leadership meetings, roadmap reviews, KPI tracking, board and executive presentations.
- Identify gaps, bottlenecks, and risks early — and proactively drive resolution.
- Improve processes to increase organizational clarity, accountability, and velocity.
- Cross-Functional Alignment & Follow-Through
- Ensure Product, Engineering, Data Science, and Business teams are aligned on priorities and tradeoffs.
- Drive alignment on technical priorities, hiring plans, and strategic initiatives.
- Track cross-functional dependencies and prevent misalignment.
- Ensure effective follow-up and accountability from cross-functional meetings.
- Provide Strategic & Analytical Support
- Synthesize inputs from across teams to support technical and strategic decision-making.
- Develop data-driven insights to inform roadmap, investment, and resource allocation decisions.
- Prepare high-quality executive materials for leadership discussions and board meetings.
- Support long-term planning for the technology organization, including org design and capacity planning.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related technical field
- 5+ years in Engineering, Technical Program Management, Product, or similar execution-heavy roles
- Experience in high-growth startup environments
- Strong technical fluency — able to engage deeply with engineers and data scientists
- Proven track record of driving cross-functional initiatives from idea to execution
- High ownership and bias for action
- Excellent written and verbal communication skills
Nice to Have
- Experience building or scaling engineering operating processes preferred
- Familiarity with SaaS and/or financial services products preferred
- Background in consulting or strategy preferred
- Based in Pacific time or willing to work Pacific time hours preferred
- Located in the San Francisco Bay Area with a preference for in-office work preferred
Compensation
$180,000/year - $230,000/year + equity + benefitsWhy join us?
- Impact at Scale: Shape the technological direction and team culture at a critical growth stage.
- High Performing Team: Join a team with shared vision and purpose, transparency, open and trusted communication, clear roles and accountability, adaptability, and a commitment to continuous improvement and innovation.
- Collaborative Culture: Join a team dedicated to grit, transparency, and impactful products.
- Autonomy with Responsibility: Trusted to make and execute decisions with high visibility and meaningful outcomes.
Perks
- Employer paid group health insurance for you and your dependents
- 401(k) plan with employer match (or equivalent for non US-based roles)
- Flexible paid time off
- Regular company-wide in-person events
- Home office stipend, and more!
Corporate Values
- Follow Through
- Deep Understanding
- Whatever It Takes
- Do Something Smart
Key skills/competency
- Chief of Staff to CTO
- Execution
- Operational Excellence
- Cross-Functional Alignment
- Technical Program Management
- Strategic Support
- Data-Driven Insights
- Startup Environment
- SaaS
- Financial Services
Skills & topics
- Chief of Staff
- CTO
- Technology
- Execution
- Operations
- Strategy
- Program Management
- Startup
- SaaS
- Financial Services
- Engineering
- Data Science
- Leadership
How to get hired
- Tailor your resume: Highlight experience in high-growth startups, technical program management, and driving cross-functional initiatives.
- Showcase technical fluency: Emphasize your ability to engage deeply with engineers and data scientists in your application.
- Demonstrate ownership: Provide examples of your bias for action and proactive problem-solving in past roles.
- Prepare for behavioral questions: Be ready to discuss how you drive follow-through and turn ambiguity into structured action.
- Research SentiLink: Understand their mission, values, and recent achievements in identity verification technology.
Technical preparation
Review SentiLink's tech stack and products.,Prepare to discuss past technical program successes.,Understand SaaS and identity verification concepts.,Practice explaining complex technical ideas simply.
Behavioral questions
Describe a time you drove ambiguous projects.,How do you ensure cross-functional team alignment?,Share an example of proactively solving risks.,How do you translate strategy into execution?
Frequently asked questions
- What is the primary focus for the Chief of Staff to CTO role at SentiLink?
- The Chief of Staff to CTO at SentiLink focuses on driving execution, operational rigor, and accountability within the Engineering and Data Science organizations. This involves translating the CTO's strategy into actionable plans, tracking progress, removing bottlenecks, and ensuring cross-functional alignment.
- What technical background is required for the Chief of Staff to CTO position at SentiLink?
- A Bachelor’s degree in Computer Science, Engineering, or a related technical field is required. Candidates should also possess strong technical fluency to engage effectively with engineers and data scientists.
- Does SentiLink have a preferred location for the Chief of Staff to CTO role?
- While SentiLink supports various work arrangements, including remote, the job description mentions a preference for candidates located in the San Francisco Bay Area, particularly with a desire for in-office work. Pacific time zone alignment is also preferred.
- What kind of experience is most valuable for the Chief of Staff to CTO role at SentiLink?
- Experience in high-growth startup environments is highly valued. Additionally, 5+ years in Engineering, Technical Program Management, Product, or similar execution-heavy roles, with a proven track record of driving cross-functional initiatives from idea to execution, is essential.
- How does SentiLink approach work arrangements for roles like the Chief of Staff to CTO?
- SentiLink operates as a digital-first company and supports a range of work arrangements from fully remote to in-office. They have physical offices in several US and India locations, encouraging in-office presence for those near these hubs, though some roles may be hybrid or in-office by design.
- What are the key responsibilities of the Chief of Staff to CTO at SentiLink?
- Key responsibilities include translating CTO priorities into trackable initiatives, managing project timelines, establishing operational cadences, identifying and resolving bottlenecks, ensuring cross-functional alignment, and providing strategic and analytical support for decision-making.
- What is the compensation range for the Chief of Staff to CTO role at SentiLink?
- The compensation for the Chief of Staff to CTO role at SentiLink ranges from $180,000 to $230,000 per year, in addition to equity and benefits.