Pharmacy Data Entry Technician

About SelectQuote Insurance Services

Founded in 1985, SelectQuote (NYSE: SLQT) provides solutions that help consumers protect their most valuable assets: their families, health and property. SelectRX, a subsidiary of SelectQuote, is prioritizing important population health initiatives focused on actively managed, high-touch patient experience by improving patient engagement and health literacy, simplifying the healthcare journey and facilitating better healthcare options through value-based partnerships. SelectRX is a high touch, technology-driven specialized medication management pharmacy. We engage virtually with patients to ensure accurate prescription records are maintained in order to achieve improved prescription drug adherence. SelectRX does this by providing a personalized clinical approach driven by a robust technology platform to track adherence with a world-class pharmaceutical packing and distribution facility.

About The Role

The Pharmacy Data Entry (DE) Technician assists licensed pharmacists, typically in a remote location, in the preparation of prescriptions and other health related products as permitted by Federal, State, and local law. This position achieves customer satisfaction by promptly processing and filling prescriptions accurately and timely through the data entry of all assigned data entry tasks. Pharmacy Data Entry Technicians refer any questions regarding prescriptions, drug information, or health matters to a pharmacist. This position maintains the policies and procedures of the SelectRx Pharmacy Division. Schedules are Tuesday-Saturday OR Sunday-Thursday. Weekend shift 8:00 AM - 4:30 PM EST & weekday shift 1:30 PM - 10:00 PM EST

Supervisory Responsibilities

This position has no direct supervisory responsibilities.

Essential Duties And Responsibilities

• Responsible for the entry and processing of medication orders into the pharmacy operating system.
• Processes and enters prescriptions accurately and in a timely manner.
• Perform medication history interviews, food-drug interaction counseling, processing prescriptions following all prescription error prevention procedures.
• Responsible for understanding all the applicable policies and procedures of the department necessary to perform essential job functions.
• Performs duties and responsibilities according to the philosophy and standards of SelectRx including conveying courtesy, respect, enthusiasm and positive attitudes in work situations with clients, peers, and visitors.
• Uses multiple software programs to review patient profiles and process medication orders which includes: Handwritten Physician Order Sheets, Electronic Prescriptions, Reorder Requests, Phone Order Physician Sheets.
• Enters correct hour of administration on prescription for automated/robotic dispensing devices to fulfill and package medications.
• Spot checks for errors and follows procedure for remediation.
• Maintains patient records with a strong attention to detail.
• Verifies the accuracy of patient and prescription information.
• Refers prescription questions to Pharmacist/Supervisor.
• Understands and maintains confidentiality regarding patient medications and illnesses.
• Protects sensitive information by not inappropriately accessing or distributing PHI (Personal Health Information).
• Incumbents may be requested to perform job-related tasks other than those stated in the description as directed by Administration.
• All tasks and duties must be completed in accordance and compliance with HIPAA guidelines, State and Federal laws, and current company policies and procedures.

Skills/Abilities

• Ability to read prescriptions, SIG codes, to document information on prescriptions, third party forms, inter-office order forms, and communication forms.
• Learn and retain information to include but not limited to product names and locations as well as drug usages instructions (SIG Codes).
• Enter and retrieve data from the various operating systems employed in prescription processing and drug ordering and packaging.
• Service-oriented with a high degree of interpersonal, communication and organizational skills.
• Demonstrates appropriate written and oral communication skills.
• Ability to effectively interact with all levels of management, associates, clients, and public.
• Must have a positive attitude and work well in a team environment.
• Must display dependability, possess a strong work ethic and have reliable attendance.
• Proficiency reading, writing and speaking English is required.

Education And Experience

All employees must complete required employer orientation and ongoing training needs as directed by pharmacy.

Certificates/Licenses/Registration

Must be a fully licensed technician (or willing to obtain prior to start date) in the State of Indiana and the State of Pennsylvania. National Pharmacy Technician (PTCB or NHA) license required.

Physical Requirements

Work is performed indoors with potential for exposure to safety and health hazards related to office work. Could periodically travel to other office and operational sites. The noise level in the work environment is usually moderate. Prolonged periods of sitting at a desk and working on a computer.

SelectQuote Core Values

Service: We create positive customer experiences. Entrepreneurship: We create innovate & take risks. Leadership: We build & invest in high-performing teams. Empowerment: We embrace a changing environment. Courage: We challenge the status quo & drive continuous improvement. Teamwork: We help support & celebrate each other.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Our Benefits

The Compensation for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of the terms of each plan. We Are Proud To Offer The Following Benefits: Competitive Medical, Dental, and Vision Insurance, HSA/FSA, Voluntary Hospital Indemnity, Critical Illness, Accident Insurance, and Short Term Disability, Voluntary Life Insurance for Self, Spouse and Dependent, Company-paid Basic Life Insurance and Long Term Disability, Retirement plan and Employer match contribution with Profit Share, Tuition Reimbursement program, Company perks and Discount program, Engaging Wellness and Financial Education Resources, Employee Assistance Program, Incentive Plans. Base Hourly Minimum $17.00, Base Hourly Maximum $20.00.

Key skills/competency

• Pharmacy Data Entry
• Medication Order Processing
• Prescription Accuracy
• HIPAA Compliance
• Patient Record Maintenance
• Data Entry
• Pharmacy Operations
• Medication Adherence
• Customer Service
• Healthcare Technology