Complex Claims Specialist @ Selective Insurance
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About Selective Insurance
At Selective, we don't just insure uniquely, we employ uniqueness. With nearly 100 years of financial performance, Selective is both a leading insurance group and an employer of choice. Recognized with awards such as Forbes Best Midsize Employers in 2024 and a Great Place to Work® certification, we empower employees to be their true selves.
Overview
The Complex Claims Specialist role is a remote position focused on handling Specialty Claims within Management Liability (D&O, EPL, and Fiduciary). The position involves coverage analysis, investigation, evaluation, negotiation, and disposition of assigned claims, ensuring compliance with company policies and legal requirements.
Responsibilities
- Evaluate and resolve coverage issues for Directors & Officers, Employment Practices, and Fiduciary claims.
- Investigate claims via phone, correspondence, and personal contact.
- Present claims and trends to leadership including coverage and exposure analysis.
- Negotiate and resolve claims within delegated authority.
- Prepare and deliver reports to claims, underwriting, reinsurance, and actuarial teams.
- Attend trials, mediations, and other proceedings as needed (up to 10% travel).
- Ensure timely updates and proper referrals to reinsurers.
Qualifications
Requires a college degree; JD or MBA preferred. Minimum 8 years of claims handling experience, with substantial expertise in Directors & Officers, Employment Practices, and Fiduciary claims. Candidates must have proven skills in coverage analysis, negotiation, communication, and presentation. Proficiency in Microsoft Outlook, Excel, and PowerPoint is required, along with a valid state-issued driver’s license.
Total Rewards
Selective Insurance offers a competitive base salary, incentive eligibility, and robust benefits including comprehensive health care, retirement savings with company match, stock purchase programs, tuition assistance, and paid time off. Salary is geographically adjusted based on location and qualifications.
Key skills/competency
- Claims Handling
- Coverage Analysis
- Negotiation
- Litigation Management
- Communication
- Investigation
- Presentation
- Strategic Thinking
- Compliance
- Reporting
How to Get Hired at Selective Insurance
🎯 Tips for Getting Hired
- Customize your resume: Highlight claims and negotiation experience.
- Research Selective Insurance: Understand their history and values.
- Demonstrate compliance: Emphasize regulatory and legal experience.
- Prepare examples: Showcase case studies of complex claims.