People Lead - Fraud Operations
@ Selby Jennings

Berlin, Berlin, Germany
€120,000
On Site
Full Time
Posted 21 hours ago

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XXXXXXXXX XXXXXXXXX XXXXXXXXX****** @selbyjennings.com
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Job Details

Overview

The People Lead - Fraud Operations role at Selby Jennings in Berlin is a leadership position within a global financial institution's digital retail banking division. This role focuses on managing a high-performing team in fraud operations with an emphasis on customer protection and regulatory compliance.

Key Responsibilities

  • Lead and coach a dedicated fraud operations team.
  • Drive operational excellence and process improvements.
  • Ensure compliance with AML, KYC, and PEPS regulations.
  • Offer expertise in fraud mitigation and digital banking compliance.
  • Collaborate cross-functionally to enhance customer and employee experiences.

Your Profile

  • Proven leadership experience in financial services.
  • Fluency in English and professional proficiency in German.
  • Empathetic and open communication style.
  • Strong understanding of digital banking platforms and fraud risks.
  • Skilled in change management and process optimization.
  • Knowledge of German regulatory frameworks.

Why Join?

This is an opportunity to join a dynamic, innovation-focused team, offering professional development and the potential to shape fraud prevention strategy in a digital-first banking environment.

Key skills/competency

Fraud Operations, Digital Banking, Leadership, AML, KYC, PEPS, Process Improvement, Regulatory Compliance, Change Management, Customer Protection

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How to Get Hired at Selby Jennings

🎯 Tips for Getting Hired

  • Research Selby Jennings: Review company culture and recent news.
  • Customize Your Resume: Highlight fraud operations and leadership skills.
  • Prepare for Regulatory Questions: Focus on AML, KYC, and PEPS.
  • Showcase Digital Banking Expertise: Emphasize experience in process optimizations.

📝 Interview Preparation Advice

Technical Preparation

Review AML compliance standards documentation.
Study digital banking platforms architecture.
Understand fraud detection software tools.
Refresh regulatory frameworks and metrics.

Behavioral Questions

Describe a leadership challenge faced.
Explain process improvement you led.
Share experience with regulatory compliance issues.
Discuss a teamwork collaboration success.

Frequently Asked Questions