Customer Experience: Law, Finance or STEM Graduate @ SeedLegals
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Job Details
About SeedLegals
Interested in exploring the world of legaltech? Join our diverse team at SeedLegals and provide high quality support to some of London’s most exciting startup founders! SeedLegals is the leading provider of automated legal solutions for startups in the UK, France, and Ireland. Backed by top VCs such as Index Ventures, we’ve revolutionised early-stage fundraising, team reward systems, and business scalability since 2016.
Our multi-location offices in London, Paris and a team in Ireland are focused on making entrepreneurship accessible to all, having served over 60,000 companies and enabled startups to raise over £2 billion.
The Role
As a Customer Experience Graduate at SeedLegals, you will serve as the first point of contact for our customers, assisting with platform onboarding, legal document setup, and offering legal, financial, and technical guidance.
- Handle live chat inquiries using HubSpot.
- Conduct thorough product reviews for legal compliance.
- Provide bespoke support via emails and video calls.
- Collaborate with developers, founders, investors and lawyers.
What We Value
SeedLegals is built on trust, growth mindset, diversity, inclusion, and customer success.
Compensation & Benefits
Annual starting salary: £31,000 - £33,000. Additional benefits include private healthcare, life and group critical illness insurance, 25 days annual leave plus bank holidays and birthday off, volunteer days, share options after one year, pension, a hybrid working policy with a £250 work-from-home allowance, and more including learning & development opportunities and various perks.
Interview Process
- Apply online
- 30-minute video call with a team member plus a small written task
- 1-hour interview with a manager and team member
- 30-minute chat with the Head of Customer Experience
- 30-minute chat with the CEO
Key skills/competency
- customer service
- legal
- financial
- technical
- communication
- multitasking
- onboarding
- compliance
- guidance
- collaboration
How to Get Hired at SeedLegals
🎯 Tips for Getting Hired
- Research SeedLegals culture: Understand their mission, startups, and legaltech focus.
- Customize your resume: Highlight legal, finance, and technical skills.
- Showcase communication skills: Demonstrate clear and concise customer service experience.
- Prepare for interviews: Practice technical, legal and organizational problem solving.